Vice President, Product Delivery Manager - Corporate Responsibility (CR) Technology

Build technology that helps JPMorganChase deliver meaningful community impact at scale.

In this role, you'll drive predictable, high-quality delivery across a Salesforce-based product suite that supports grants, employee engagement, and relationship management.

As a Product Delivery Manager with in Corporate Responsibility Technology (Corporate Technology), you will lead end-to-end delivery outcomes for Morgan Impact (Grants) and Employee Engagement & Volunteerism (EEV) products, partnering closely with Product Management to deliver customer value through a scalable, resilient Salesforce ecosystem.

You will champion inclusive collaboration across technology, operations, data, controls, and business stakeholders, ensuring delivery is transparent, measurable, and aligned to strategic roadmaps.
Job Responsibilities


* Partners with Product Managers to translate product strategy and roadmaps into delivery plans, milestones, and measurable outcomes.


* Owns delivery governance across the Salesforce portfolio (Grants, EEV, CRM), including scope, forecasting, dependencies, risks, and issue resolution.


* Drives cross-functional execution alignment across engineering, operations, data, and business partners to secure priority, sequencing, and commitment clarity.


* Establishes delivery transparency through executive-ready reporting (status, RAID, capacity, burn-up/down, throughput, cycle time, defect trends, and release readiness).


* Leadsrelease planning and coordination across environments, change/release processes, and operational readiness (communications, training, and support handoffs).


* Serves as the Agility Lead for the Salesforce product suite, reinforcing consistent agile practices and strong backlog hygiene with Product and Engineering.


* Facilitates quarterly/PI planning (or equivalent), sprint planning, backlog refinement, demos, retrospectives, and cross-team synchronization.


* Improves delivery flow and team health by identifying bottlenecks, strengthening estimation/forecasting, and enabling continuous improvement routines.


* Coaches teams and stakeholders on outcome-based planning, pragmatic agile execution, and effective operating rhythms across product, engineering, QA, and release management.


* Coordinates portfolio-level dependencies and shared platform considerations (shared objects, integrations, environment strategy, and governance) across products and teams.


* Embeds quality, controls, and auditability into delivery by aligning acceptance criteria, test strategies, documentation, approvals, and production support readiness.

Required Qualifications, capabilities, and skills


* 7+ years of experience in technology delivery, product delivery, agile delivery, or technical program delivery in a complex enterprise environment.


* Demonstrated experience delivering Salesforce-based products (Sales Cloud, Service Cloud, and/or custom platform implementations) with coordinat...