System Operations Manager

The Manager of System Operations provides leadership to establish the strategic direction of the System Operations Division including staffing and budget strategies and operational standards, policies, and procedures, and identifies opportunities for improvement.

Manages the 24/7 operations of the electric system, processes, projects, and technology that support the real time operations.

Supervises, leads, and coordinates activities of System Operators, Trainees, and the Trouble Dispatcher.Supervises, leads, and coordinates activities of the Energy Portfolio Analyst who ensures that there is adequate wholesale power supply to meet the daily energy needs of NSBU utility customers based on determining the best mix of available resources.

Reports directly to the Director of Electric Operations.

The position also collaborates with the Director of Engineering and Information Technology in planning, directing, and coordinating all electric transmission and distribution system activities through designated staff, consultants, contractors, and governmental agencies.

Additionally, the incumbent works with the Director of Electric Operations to implement real-time actions that ensure the stable and reliable operation of the Bulk Electric System, up to and including the shedding of firm load when necessary.

REPORTS TO Electric Operations Director SUPERVISORY RESPONSIBILITIES Manages a division or divisional sub-function.

ON CALL This position is not on call.

RESPONSIBILITIES Schedules personnel and supervises shift operators and other operations personnel, including directing the priorities, people, and resource allocations, as well as conducting fair and honest performance appraisals, identifying, and managing employee development needs, and establishing and maintaining a positive and productive working environment.

Responsible for preparing annual budget estimates for capital improvements, as well as preparing and submitting for approval the System Operations Department budget including purchased power and is responsible for ensuring the proper management of the departmental budget.

Gathers and maintains historical system and operations data as needed for compliance, analysis, and distribution.

Confers with engineering personnel and consulting engineers on new facilities, systems, technology, operating and technical issues, system stability, and load flows.

Ensures team readiness and compliance with Incident Command System (ICS) protocols and leads organizational response during emergencies and major events.

Manage SCADA and Outage Managment Systems (OMS).

Identify System Ops improvements such as in people, process, or technology to improve Sys Ops in managing the system and in outage management/reduction.

Ensure consistent and accurate outage reporting for internal staff as well as customer external facing interfaces such as (OMS).

Coordinate with Engineering and IT for system maintenance and improvements.

Represents NSBU in industry trade association...