Product Manager - Knowledge Management - Vice President

Job Description

You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations.

Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.

As a Product Manager in Consumer & Community Banking Finance, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle.

As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value.

Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences.

With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.

In this role, you lead the development and delivery of a trusted, governed, AI-ready Knowledge Management capability.

You transform institutional knowledge into a reusable Finance Context Layer-a structured, AI-consumable foundation of business rules, process guidance, operational knowledge, and historical decision context that enables Finance employees, copilots, and autonomous agents to access the right information at the right time.

You set product vision, drive the Knowledge Management roadmap, and lead cross-functional teams to deliver measurable outcomes across the five strategic pillars of Knowledge Discovery, Curation, Governance, Delivery, and Intelligence.

Job responsibilities


* Develops a product strategy and product vision that delivers value to customers


* Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap


* Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition


* Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability


* Owns the build-out of the Finance Context Layer, a centralized, governed inventory of high-value Finance knowledge assets including Standard Operating Procedures, runbooks, playbooks, process documentation, data dictionaries, business rules, control requirements, and historical decision records


* Establishes and operationalizes a Knowledge Operating Model that treats knowledge as a product, defining domain ownership, stewardship accountability, versioning standards, and lifecycle governance


* Drives the ongoing discovery and quality uplift of Finance knowledge assets, implementing AI readiness standards including structure, metadata, taxonomy, and Retrieval Augmented Generation-compatible formats


* Develops and stewards Finance-specific taxonomy and metadata standards, defining life...