Marketing Cloud Next Solutions Architect

Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design.

We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service.

We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects.

Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce.

Work You'll Do

As a US Delivery Center Senior Consultant on the team, you will:


* Lead Marketing Cloud Next discovery, architecture, and solution-design workshops, translating business needs across marketing, sales, service, and commerce into connected customer journeys.


* Define target-state architecture spanning Salesforce Core, Marketing Cloud Next, Data 360, Flow, Agentforce, AWS, and other enterprise platforms.


* Establish requirements and strategies for data, identity, segmentation, consent, activation, integrations, reporting, security, permissions, sharing, environments, and releases.


* Evaluate solution options and architectural trade-offs related to platform constraints, scalability, performance, security, cost, migration, coexistence, and operational readiness.


* Define reusable architecture patterns, governance standards, quality criteria, and end-to-end designs in partnership with enterprise, data, integration, and cloud architects.


* Review technical designs and lead testing, UAT, go-live readiness, production issue resolution, continuous improvement, stakeholder adoption, value realization, and mentoring of delivery team members.

The Team

Deloitte's Government & Public Services (GPS) practice - our people, ideas, technology and outcomes - is designed for impact.

Serving federal, state, & local government clients as well as public higher education institutions, our team of professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise.

Our Advertising, Marketing, & Commerce offering designs and implements solutions that engage and activate customers through the customer journey.

This opportunity sits within our Deloitte US Delivery Center model, which is dedicated to driving impactful business services.

It leverages Deloitte's scale and talent, as well as a center delivery model to provide high-quality, cost-effective service with standardized processes and procedures to service businesses across Deloitte.

The Deloitte US Delivery Center has a small-business feel with a big-business impact.

With the resources of Deloitte and a community feel, the delivery center model provides high-quality services to our clie...