FT Shift Lead - Panda Express - Denver International Airport

Essential Duties/Responsibilities:
1.

Ensures each guest receives superior service by providing a friendly environment, which includes prompt recognition and greeting of guests with a smile using established service standards.
2.

Communicates, explains and suggestively sell menu offerings, products, and promotions to guests.
3.

Completes cash handling duties with appropriate paperwork; processes and presents checks to guests and completes payment transactions.
4.

Cooks and stores food at required temperatures; labels, dates, and rotates all products in accordance with company standards.
5.

Assist unit management with monitoring daily operations and lead employees in the performance of their duties in the absence of a unit or assistant manager.
6.

Perform unit opening and closing duties which includes cash management, inventory, stocking, and unit appearance.
7.

Adheres to and ensures all company policies, procedures and safety guidelines are followed.
8.

Support the training of associates to ensure that unit standards, sales and customer service are maintained.
9.

Ensure that all areas of the unit are properly cleaned and maintained and opening and/or closing side works are completed according to established checklists
10.

Follows safe food handling and proper hygiene practices.
11.

Adheres to workplace safety standards for operating and maintaining equipment and reports any equipment malfunction to management immediately.
12.

Performs other duties as assigned.

Compensation and Training:



* Pay: $23.00-$26.00 per hour, plus pooled tips.

Starting pay is based on experience, qualifications, and business needs.


* Training: Six weeks.


* Pay Differential: The stated compensation includes a $3.00-per-hour differential associated with tip-pool eligibility.

How Pooled Tips and the $3.00 Tip Differential Work:

This position participates in a pooled-tip program.

Eligible tips collected during each shift are combined and distributed among participating employees based on the number of hours worked.

For tip-eligible positions that qualify under applicable law, the hourly base rate may be reduced by up to $3.00 per hour from the posted rate.

Pooled tips are then added to the base rate.

Because tip earnings depend on business volume and each employee's share of the tip pool, tip amounts will vary and are not guaranteed.

Employees will receive at least the applicable minimum wage for all hours worked.

If an employee's hourly base rate plus pooled tips does not equal or exceed the applicable minimum wage, the Company will pay the difference.

Final starting pay, tip-pool participation, and assigned duties will be determined during the hiring process based on experience, qualifications, and business needs.

Example

If the posted hourly rate is $23.00 per hour, the employee's base wage rate may be $20.00 per hour, with the remaining $3.00 per hour represented by a tip differential, where permitted by applicable law.

During an 8-hour shift, t...