Scheduling Coordinator - Canada

Scheduling Coordinator (Bilingual French/English)

Intertek is searching for a Scheduling Coordinator (Bilingual French/English) to join our Business Assurance team in our Canadian office.

This is a fantastic opportunity to grow a versatile career in Business Assurance!

The Scheduler will support the Business Assurance business line by organizing and coordinating the daily scheduling of audits between clients and auditing staff, and assigning qualified auditors per industry requirements.

Planning and flexibility with both clients and auditing staff schedules are a must for daily and monthly forecasting.

Duties:


* Daily scheduling of both existing and new clients.


* Schedule clients with qualified auditing personnel using judgement based on logistics, financial impact, and time.


* Daily telephone and email interaction with clients, auditors, and staff.


* Able to handle a high volume of communication and requests from clients and staff.


* Track and analyze issues related to scheduling activities.


* Prepare assignment and confirmation letters to clients and auditors.


* Coordinate and arrange future monthly audits based on industry requirements and client needs to maximize resources.


* Provide regular communication to future audits with client specific request of auditors

Required Qualifications:


* High School Diploma required.

Associate’s degree or higher college degree preferred.


* French fluency written and spoken required.


* Minimum of 2 years in customer service working directly with customers and office staff.


* Ability to interact with clients and staff.


* Technical willingness (will be educated on industry requirements).


* Knowledge of Quality Management System principles preferred (will be educated on QMS principles).


* Proven attention to details.


* Ability to prioritize and organize numerous clients, sales, and related tasks.


* Experience with Microsoft product suite (Outlook, Word, Excel etc.) and Google Maps.


* Experience with electronic databases and web-based systems is preferred.


* Excellent oral and written communication skills.


* Ability to obtain, evaluate, and act upon factual information.


* Ability to work alone and as a team player.


* Attendance is key to a successful scheduling department.

Salary & Benefits Information

The hourly range for this position is $21.00 - $36.00 per hour.

Individual compensation packages are based on a variety of factors unique to each candidate including skill set, experience, qualifications, and other job-related reasons.

In addition to competitive compensation packages, Intertek employees are eligible for a variety of benefits including paid time off, paid holidays, medical, dental, vision, life, and disability insurance, RRSP with company match, tuition reimbursement and more.

Intertek’s Commitment

Intertek is a world leader in the Quality Assurance market, with a proven, h...