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Maintenance Technician I

DUTIES AND RESPONSIBILITIES: Maintain excellent customer service relationships by adhering to the Worcester Purpose and Core ValuesAdhere to Worcester Communities Policies, Procedures and SOPsEnsure all service requests and repairs are completed thoroughly and in a timely mannerMaintain an organized, clean, and safe work areaAssist maintenance team with monitoring inventory of equipment, tools, parts, and supplies at appropriate levelsCommunicate effectively with residents, fellow team members, and vendorsWork with the maintenance team to maintain an effective preventative maintenance programWork with the Maintenance Supervisor & Community Manager to adhere to budget guidelinesInspect grounds, buildings, and other community features as required to minimize liability concernsEnsure adherence to the company's safety and hazard communications programs, policies, and proceduresWork with the maintenance team to ensure that the physical condition of the community is maintained according to company operating and safety standardsWork with the maintenance team to ensure excellent curb appeal at all timesPerform scheduled maintenance on all equipment based on the manufacturer's recommendations and operating manualsAssistance with record keeping of maintenance logs for snow removal, pool maintenance, light audits, preventative maintenance, and freon.Assist in the daily clean up of the exterior of the community including grounds, breezeways, office, model, and all common areasRoutinely performs the following duties to restore apartments to "market ready" status:Check all lights and replace as necessaryReplace or repair windows, latches, screens, hinges, sliding glass doors, shelves, baseboards, mirrors, and closet doorsExamine, diagnose, and repair appliances as necessary.

Inform Maintenance Supervisor & Community Manager of needed replacementsAssists in changing or removing appliances from apartments.Change locks and make keys when necessaryPrep/paints vacant apartment, if requestedCheck faucets, sink plugs and repair/replace as necessary.

Replace washers when needed.

Perform repairs to sinks, bathtubs, etc., when warrantedRemoves and transfers heavy appliances and equipment from storage area to apartment (or vice versa) as circumstances warrant.

Assist in moving abandoned furniture, appliances, etc., to dumpster when necessaryRepair or replace curtains, mini-blinds, ceiling fans, etcRepair plaster holes in walls, paint as necessaryInspect bathroom tiles, and perform minor repairs/replacementsInspects A/C and heating system for proper operation.

Change A/C filtersAssists with cleaning as required.

Operate carpet-cleaning equipment to clean carpetsLends assistance during trash-out of apartment; e.g., moving heavy/bulky items to the dumpster Report accident and emergencies to the community manager immediately and by use of the appropriate reporting proceduresParticipate in on-call rotation for emergency serviceMaintain a working knowledge of all fair housi...




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