Branch Operations Specialist (Temporary Assignment)

Rockland Trust is a full-service commercial bank and financial services company committed to helping our neighbors reach their financial goals.

Founded in 1907 and headquartered in Massachusetts, we proudly serve individuals, families, and businesses throughout New England with a strong emphasis on personal relationships, local decision making, and community impact.

With a broad range of banking, wealth management, and investment solutions, Rockland Trust combines the resources of a growing financial institution with the personalized service of a community bank.

Our long-standing philosophy, Where Each Relationship Matters®, guides how we work with our customers, colleagues, and communities every day.

At Rockland Trust, our employees are at the heart of our success.

We foster a collaborative, inclusive, and values driven culture that encourages professional growth, innovation, and work life balance.

We are deeply committed to community involvement, financial education, and creating a workplace where individuals can build meaningful, long-term careers.

Rockland Trust is seeking a Branch Operations Specialist I for a temporary assignment.

This position will report to the Branch Operations Manager and oversee day-to-day operational requirements, including the administration of cash vault processing, branch reporting, loss mitigation, and internal/external customer relations.

The role will have a strong focus on data management and analysis, with reporting responsibilities provided to management.

This temporary assignment offers an opportunity to gain valuable exposure to Branch Operations while supporting key business functions and department initiatives.

Knowledge/Skill Requirements: 


* Prior experience with Horizon & Horizon Teller and/or ability to efficiently build a strong foundation of knowledge surrounding the core system.


* Possess strong organizational, written and verbal communications skills.


* Computer skills, including but not limited to Microsoft Word, Excel and Power Point. Experience with   SharePoint is a plus.


* Strong attention to detail and ability to multi-task and balance multiple priorities


* Ability to affectively interact with other departments to settle operational issues.


* Must be flexible and work well in a team oriented environment.


* Self-Starter, ability to take initiative on daily tasks, projects and looking for process improvements


* Applicants must have a genuine desire to work with internal/external customers, to understand and meet their financial or operational needs.


* Possess a high degree of professionalism and ability to objectively evaluate situations to reach an operational resolution.

Duties:


* Currency management for branches, customers and remote ATMs – meeting cash ordering deadlines and completing online transaction entry as needed.


* Accurate and efficient processing of entries for the daily cash vault proof and monthly reconcileme...