Sr. Technology/Infrastructure Program Manager

Sr.

Technology/Infrastructure Program Manager
Dell Technologies offers the world's broadest AI infrastructure portfolio, operating with a comprehensive partner ecosystem.

We are looking for candidates to support our largest customer AI deployments.

In this role, you will run large-scale GenAI Infrastructure deployments in customer data centers.
The Professional Services Organization Technical Program Management Office (PMO) helps organization's optimize data center design and accelerate time-to-value in their AL transformation, ensuring seamless integration with ROI-driven deployments.

Join us to do the best work of your career and make a profound social impact as a Sr.

Technology/Infrastructure Program Manager on our Consulting team.

Responsibilities

What you'll achieve:


* Lead the delivery of cutting-edge, large-scale GenAI infrastructure programs directly enabling customers' AI strategies.


* Work with the Project Management Office, Account team, customer resources, delivery partner resources, and executive stakeholders to develop and execute comprehensive implementation plans.


* Hold overall delivery ownership and accountability across all teams, resources, and partners involved in delivering complex Gen AI infrastructure deployments.


* Provide strategic and advisory consultation to customers, drive business outcomes and shape the future of AI infrastructure at scale.

You will:


* Pre-deal engagement - Engage before deal closure and order placement to be fully immersed with customer stakeholders, internal order status, and potential issues before the project kicks off.


* End-to-end delivery ownership - Own delivery across rack-build and test, logistics, deployment, test, and handover.


* Partner management - Manage Dell Technologies' s delivery partners for all relevant aspects of the solution.


* Executive stakeholder management - Lead executive-level stakeholder communications and relationship management, both internally and with the customer.


* Program governance - Maintain strong program governance coupled with pragmatism and agility.


* On-site presence - Maintain regular on-site presence in the datacenter.


* Installation & acceptance oversight - Oversee performance of installation and client acceptance of capitalized equipment, enterprise software systems, or system integration projects and engagements.


* Strategic consultation - Provide strategic and advisory consultation to the customer, driving the business outcome.


* Quality assurance - Ensure quality service and operational performance across all project deliverables.


* Cross-functional alignment - Focus the customer and cross-functional teams on working together to achieve the end-state solution, driving the business outcome and vision while advising the customer on risks and opportunities.


* Cost & investment management - Effectively allocate and manage costs and investments for technology and resources ...