Business Systems Analyst

Your Job

The Learning Enablement Solutions team within Koch Technology is looking for a Business Systems Analyst.

We are looking for someone who is motivated, detail-oriented, and can bring high technical aptitude and strong critical thinking to our team.

In this role, you will partner closely with stakeholders to understand strategic goals and help implement solutions that enable learning and development initiatives.

You will help drive feature enhancements, analyze people and learning data, validate solutions, and ensure alignment with business objectives, all while working independently in a fast-paced environment.

Strong interpersonal skills, collaboration and communication, analytical skills will be key to your success.

Our Team

The Learning Enablement Solutions team within Koch Technology supports the tools, systems, and processes that empower employees to grow, develop, and perform at their best all while creating lasting value.

We partner with business capabilities within Koch to deliver and continuously improve technical solutions that enable meaningful learning experiences across the enterprise.

Location: This role can be located in Wichita, KS / Atlanta, GA / Plano, TX and requires an in-office presence with flexibility.

This role is not eligible for VISA sponsorship

What You Will Do


* Partner with business stakeholders to understand and translate complex learning-technology needs into scalable system, process, data, and integration solutions.


* Lead or participate in discussions to define system designs and business requirements, developing clear and detailed documentation including user stories and test cases.


* Collaborate with product owners and technical teams to deliver enhancements across system administration, configuration, security roles, integrations, and reporting.


* Support new onboarding and implementation activities including configuration validation and go-live readiness.


* Lead or participate in production support efforts, resolving system issues and escalations while ensuring system stability and performance.


* Identify opportunities for process and system improvements to accelerate and optimize current ways of working.


* Build team and customer capability through documentation, technical guidance, and knowledge sharing.

Who You Are (Basic Qualifications)


* Experience working as a Business Systems Analyst or in a similar role supporting complex business and technology solutions


* Experience gathering, documenting, and validating business requirements, user stories, process flows, test cases, or other business analysis artifacts


* Experience partnering with business stakeholders and technical teams to enhance and deliver technology solutions


* Experience identifying business process improvement opportunities and recommending technology-enabled solutions


* Experience analyzing data or using insights to support business decisions, system improvements, ...