Rehab Coordinator/Customer Service

At Binsons, we believe in three things: Better Products, Better Services, Better Livesand we live it every day.

We're a fast-growing, family-owned health care company with a big heart and locations across Michigan, Indiana, and Florida.

If youre looking to make a real impact in peoples lives, you're in the right place.

The Role: In this role, youll be the go-to person for patients and caregivershandling calls, verifying insurance, updating records, and ensuring every step of the order process runs smoothly and compassionately.

Schedule:MondayFriday | 8:30 AM - 5:00 PM What We're Looking For High school diploma or equivalentGreat people skills and a friendly, professional phone presenceAble to handle a high volume of callsProficient with computers and data entryStrong multitasking and time management abilities What Youll Be Doing Answer incoming calls and provide helpful customer supportAssist patients and caregivers by evaluating product options and guiding them toward the best solutionsKeep communication flowing between patients, families, facilities, and our internal teamsEnter patient details and order information into our system accuratelyWork with caregivers, physicians, and insurance providers to track order updates and ensure all documentation is in placeVerify insurance, determine cost-effectiveness, and obtain authorizations to move orders forward Perks & Benefits Competitive payFull benefits: Medical, Dental, Vision & Life InsurancePaid time off + floating holiday401(k) Retirement Savings PlanTraining and growth opportunities