Client Care Tech/ Psych Tech

POSITION SUMMARY Process billing through Medicare/Medicaid and verify treatment coverage with client's insurance.

Manage new client admissions, complete intake paperwork with client and enter in hospital database.

Code client schedules for intensive ongoing therapy sessions and monthly doctor visits by working closely with drivers to coordinate treatment days and transportation according to treatment plan.

Provide customer service by responding to information requests, answering client questions, resolving scheduling conflicts, connecting clients with community resources, etc.

Transport handicapped and/or elderly clients to the facility when necessary.

Coordinate with hospital cafeteria staff to provide lunch to clients and provide assistance to those clients who cannot feed themselves independently.

POSITION SUMMARY EXPANDED: Under the Oklahoma Medical Marijuana and Patient Protection Act (The Unity Bill) this position is considered a Safety-sensitive position.

Safety-sensitive is defined to include any job that includes tasks or duties that could affect the safety and health of the employee performing the task or others.

Employees working in safety-sensitive roles are subject to this exception and subject to disciplinary action in the event of a positive test for marijuana or its metabolites.

QUALIFICATIONS Ability to project a professional Image.

Knowledge of regulatory standards and compliance requirements.

Action oriented individual with ability to: identify opportunity; adapt to change; work independently; and prioritize tasks / responsibilities.

Proven success in completion of assignment.

Strong customer service skills.

Effective verbal and written communication skills, and strong presentation skills with ability to adjust accordingly for a variety of audiences.

Strategic problem solving with ability to adapt to change and/or uncertainty.

Intellectual ability to handle concepts and complexity comfortably.

Persons who have been found guilty by a court of law of abusing, neglecting, or mistreating individuals in a health care related setting are ineligible for employment in this position.

Freedom from illegal use of drugs.

Freedom from use of and effects of use of drugs and alcohol in the workplace.

EDUCATION, CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED High school diploma or equivalent BLS certification ESSENTIAL DUTIES AND JOB RESPONSIBILITES Transports clients.

Schedules clients for group and individual therapy.

Schedules telemetry visits.

Schedules vehicle maintenance.

Completes chart audits, gathers QAPI information and participates in QAPI.

Communicates with dietary the number of meals needed and any special diet specifications.

Communicates with clients primary care physicians to receive medications list and H&P.

Communicates to the clients therapist, doctor or primary physician problems the client may be having.

Keeps doctors on schedule for meetings with clients, tracks doctors paperwork when received and uploads into the EHR....