Community Manager III (Crossing Pointe South)

Summary: The Community Manager 3 is responsible for full cycle property management job duties, including marketing and leasing, member management, regulatory compliance, financial management, reporting and data entry, and maintenance direction in coordination with the Regional Maintenance Supervisor.

The Community Manager 3 completes these job duties or assigns to supervisors under their supervision and guidance.

The Community Manager 3 sets and meets goals and key performance indicators (KPIs), focused on NOI, occupancy, revenue, collection rate, member satisfaction, compliance requirements, employee satisfaction, cost savings initiatives, and response time to maximize property performance and support to members.

Properties aligned with the Property Rehabilitation Project have multi layers of funding that include HOME, Tax Credit, and Project Based Section 8 units.

The Community Manager 3 manages larger, complex, layered subsidy communities, or manages portfolio initiatives that contribute to overall portfolio success such as training, cost savings pilot programs or compliance initiatives.

Essential Job Duties are performed with strict adherence to Maiker standards, policies, and procedures, and to local, State and Federal laws and regulations.

Other job duties may be assigned.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Marketing and Leasing• Develop and implement marketing plan and leasing plan for community• Direct marketing and management of all housing rental applications• Interview prospective members, perform verifications for Low Income Housing Tax Credit Program, HUD 4350.3 Occupancy Handbook, HOME, and Project Based Section 8 program• Lease apartments, showing prospective members apartment models and available apartments• Provide resources on schools, shopping, recreational facilities, public transportation• Collect security deposits, complete paperwork outlining conditions/terms of occupancy Member Management• Maintain occupancy and rent revenues• Collect all rents including delinquent rents and maintain uncollected rents below 2-3%• Investigate member complaints, inspect vacated apartments to assess repairs or maintenance• Resolve member complaints concerning other members or visitors• Adhere to all laws relative to multi-family housing including Fair Housing Act and ADA• Partner with Maiker's Family and Community Vitality (FCV) Team to create an environment of belonging and connection among community members• Partner with Maiker's FCV Team to work towards housing stability for all community members• Where required, oversee the entire eviction process• Direct, plan and implement member events and office themes with Assistant Community Manager and Leasing ConsultantFinancial Management• Achieve NOI at property• Assist Maiker to achieve goals of entire property management group and other departments• Present recommendations to D...