Database Administrator - ServiceNow Senior Consultant

Our Deloitte Enterprise Performance team is at the forefront of enterprise technology, working across finance, supply chain, and IT operations to deliver holistic performance improvement and digital transformation.

Join our team of strategic advisers and architects, differentiated by our industry depth to collaborate with leading solution providers and leverage your experience in strategy, process design, technology enablement, and operational services to enable heart-of-the-business solutions.

Work You'll Do

As a Senior Consultant, Technical Transformation on the ServiceNow and Cloud Platform team, you will be responsible for supporting the stability, security, and performance of database environments that enable enterprise ServiceNow capabilities.


* Administer, maintain, and optimize databases supporting a self-hosted ServiceNow environment hosted on Amazon Web Services (AWS)


* Perform database backup, recovery, patching, monitoring, and performance tuning activities to support system reliability and availability


* Support ServiceNow platform upgrades, incident troubleshooting, root cause analysis, and resolution of database-related issues


* Manage AWS database resources and implement security, access, and compliance controls aligned to organizational requirements


* Automate routine database administration activities, maintain technical documentation, and collaborate with cloud, security, and ServiceNow teams to support ongoing operations


* Provide on-call support for critical production issues as needed

A successful candidate would possess these skills:


* Ability to work independently and collaborate as part of a team


* Effective written and verbal communication skills


* Meticulous attention to detail and quality of work product


* Ability to build and sustain professional relationships

The Team

Deloitte's Government & Public Services (GPS) practice - our people, ideas, technology and outcomes - is designed for impact.

Serving federal, state, & local government clients as well as public higher education institutions, our team of professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise.

Our ServiceNow offering designs, implements, and delivers strategies and technologies to increase the efficient and value delivery by the enterprise IT function.

Qualifications

Required:


* Bachelor's degree


* ServiceNow Certified System Administrator (CSA) certification required


* 3+ years of experience administering databases in a self-hosted ServiceNow environment


* 3+ years of experience supporting database operations in Amazon Web Services (AWS)


* 3+ years of experience with database backup, recovery, patching, and performance tuning


* Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future


* Active TS/SCI with P...