TSNTS - Retail Assistant Manager

Are you a retail leader who enjoys developing people, creating an excellent customer experience, and making a meaningful difference in your community? As Retail Assistant Manager with UGM Thrift Stores, you will have the opportunity to help lead daily store operations, coach and encourage a dedicated team, and support a Christ-centered ministry through the resale, reuse, and recycling of donated goods.

If you are ready to bring your leadership skills and faith to work that has lasting impact, we warmly invite you to apply.

UGM considers every position one of ministry and a vital and valued part of our team.

Therefore, it is essential that all employees of UGM have a personal relationship with Jesus Christ and subscribe to our Statement of Faith and Core Values.

Additionally, employees must be willing to lead and/or participate in Bible study, prayer, devotions and sharing the Gospel.

SUMMARY OF POSITION: UGM Thrift Stores specialize in reselling, reusing and recycling slightly used donated clothing and household items for the purpose of raising money and awareness for the Union Gospel Mission.

The Retail Assistant Manager is responsible for carrying out all retail operations in the store, including, but not limited to, creating a Christ centered environment, hiring and developing qualified team, continual training and coaching for all staff, register operations, customer service, store appearance and displays, and employee interactions, as outlined in the essential functions of the job and in compliance with company policies, procedures and mission statement.

SUPERVISORY RESPONSIBILTIES: This position directly supervises the Shift Lead, Retail Staff, and Retail ETO employees.

DUTIES & RESPONSIBILITIES: Key Result Area #1: Culture, Training and Best Practices Lead by being an example of Christ to all staff, donors, and customers.Assist the Retail Manager to equip team in the retail operations of the store, including the handling of cash and credit card payments, voids, and refunds, to ensure the accuracy and security of all transactions.Work with Retail Manager and Operations Manager and effectively communicate with the Processing Manager, processing employees and donors daily to keep a positive flow of information and foster unity among all involved.Establish and maintain customer service standards to ensure compliance with the company mission statement and to provide a pleasant shopping experience for each customer.Assist the Retail Manager in leading and training store staff in stocking store shelves and clothing racks, to provide customers with maximum shopping opportunities.Implement training strategy of: I do, you watch; I do, you do; You do, I watch; You train someone.Partner with Retail Manager to help manage the continual set up and change of store displays to provide a pleasant shopping environment and to encourage customers to shop new areas, or items within the store.Assist the Retail Manager with the training of new employees to en...