Program Manager I

Job Summary: The Program Manager I is an entry level program management position.

Working under the supervision of a more senior program leader, the Program Manager I has responsibility for ensuring the planning and performance of assigned smaller projects or programs throughout all phases of the program lifecycle.

The Program Manager I is responsible for the cost, schedule, quality, customer satisfaction, and technical performance of assigned projects and/or programs and for using that successful execution to drive future growth.

The Program Manager I is responsible for effective customer communication, with minimal oversight from senior program leadership, to proactively respond to the customer, and gain customer trust by meeting commitments and quality standards.

This position will be required to forecast sales, new business, and gross profit on their projects or programs, needed to meet the operational goals of the business unit.

The Program Manager I will direct smaller program teams or Integrated Product Teams in achieving excellence in program execution and is familiar with Earned Value and/or other techniques to identify program issues and monitor program performance.

Program/Portfolio value may vary depending on the mix of programs.

Responsibilities and Tasks:


* Holds self and team accountable for high-performance standards and is able to effectively manage changing priorities, with some oversight.


* Understands and effectively communicates project or program objectives to the team; understands how the program supports the strategic plans of the Company and Business Area.


* Leads the development of detailed project or program plans through the application of company Policies and Procedures and Program Management industry best practices.


* Leads assigned project teams in accordance with specific project or program plans


* With minimal oversight, prepares and interprets Risk and Opportunity analyses and financial reports to anticipate problems and take corrective action to prevent/mitigate problems, and plan for management reserves.


* Working with finance and Business Area leadership, prepares forecasts of new business, sales, and gross profit for annual operating plans for assigned projects or programs.

Establishes project budgets and holds Control Account Managers responsible for adherence.


* Identifies continuous improvement opportunities to meet customer requirements by fostering an entrepreneurial and collaborative workforce.


* Builds, develops, and maintains close customer relationships, anticipates customer needs, creatively addresses customer issues, and continually pursues open communications.


* Assures customer satisfaction in terms of product performance, delivery, cost and contracted scope as the primary point of contact for the customer.


* Provides Business Area leadership and customer with necessary details of program performance, risk assessments, and identification of op...