Sales & Rental Coordinator

Our construction equipment group is seeking a full-time Sales & Rental Coordinator to cover our Jacksonville, Tallahassee, and Lake City, FL locations while sitting in our Jacksonville, FL branch.

This position is responsible for providing operational, administrative, and transactional support to the Sales/Rental organization.

The primary responsibilities of the position consist of, but are not limited to:


* Sales/Rental Support
+ Provide day-to-day administrative support to assigned Sales/Rental representatives and Sales/Rental managers.
+ Assist with the preparation of equipment quotes, proposals, and Sales/Rental documentation.
+ Coordinate equipment availability, transfers, and inventory inquiries.
+ Serve as a primary point of contact for internal inquiries related to customer orders and Sales/Rental transactions.
+ Support customer onboarding and account setup activities


* Transaction Management
+ Create and process Sales/Rental orders, purchase orders, and related transaction documents.
+ Ensure all required documentation is complete and accurately maintained.
+ Coordinate with Credit, Accounting, Service, and Operations teams to facilitate transaction completion.
+ Monitor order status and communicate updates to stakeholders.
+ Assist with invoicing and documentation reconciliation activities.


* Reporting and Data Management
+ Maintain accurate customer, equipment, and transaction records within CRM and ERP systems.
+ Support data quality and governance initiatives by ensuring timely and accurate system updates.
+ Assist with tracking manufacturer programs, incentives, and discounts.


* Customer Service and Communication
+ Provide responsive support to customers and internal business partners.
+ Coordinate communication between departments to resolve transaction issues efficiently.
+ Ensure a high level of professionalism and customer satisfaction throughout the Sales/Rental process.
+ Escalate issues when necessary and help facilitate timely resolution.


* Incorporate Alta's Guiding Principles into daily activities and perform other duties as assigned.


* Maintain consistent, regular, and reliable attendance, including being ready for work at the designated start time.

Desired Skills and Qualifications:


* Associate's degree in business administration, Sales/Rental, Marketing, or a related field preferred


* Two or more years of experience in Sales/Rental support, customer service, business operations, or a related role.


* Experience working with CRM, ERP, or other business systems preferred


* Excellent time management skills


* Upbeat & positive attitude


* Ability to multi-task in a fast-paced environment


* Excellent communication skills - both verbal and written


* Knowledge of construction equipment, ...