Field Service Engineer

At Johnson & Johnson,we believe health is everything.

Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive, andsolutions are personal.Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.Learn more at jnj.com .

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world.

We provide an inclusive work environment where each person is considered as an individual.

At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:
Customer Management

Job Sub Function:
Technical Field Service

Job Category:
Business Enablement/Support

All Job Posting Locations:
Pomezia, Roma, Italy

Job Description:

A proposito di Chirurgia

Ispirati dall'innovazione che nasce dall'incontro tra biologia e tecnologia, stiamo sviluppando la prossima generazione di cure innovative, meno invasive e più personalizzate.

Il tuo obiettivo è fornire il tuo contributo nel migliorare ed ampliare le opportunità della Chirurgia? Sei pronto a entrare a far parte di un team che sta reinventando il modo in cui curiamo i nostri pazienti? Il nostro team di Chirurgia ti darà la possibilità di fornire tecnologie e soluzioni chirurgiche a professionisti sanitari e chirurghi di tutto il mondo.

Il tuo supporto contribuirà a trattare efficacemente alcune delle patologie più diffuse al mondo come obesità, malattie cardiovascolari e tumori.

I pazienti stanno aspettando.

Il tuo talento aiuterà i pazienti nel loro viaggio verso il benessere.

Per ulteriori informazioni, visitare il sito Web https://www.jnj.com/medtech

Stiamo cercando il miglior talento nel ruolo di Field Service Engineer.

Job Description

Overall purpose of job:

Install and repair equipment at customers' premises, testing its operation.

To ensure that customers receive a technical assistance service in compliance with contracts, guaranteeing high standards of operation.

The position works to repair, in compliance with the times, procedures and technical standards in force, the equipment marketed by Surgery (electrosurgical systems, ultrasound scalpels, robotic systems).

It dialogues with Clinical Engineers and Hospital Technicians, also proposing commercial solutions regarding technical assistance.

Key responsabilities:


* Responsible for installing, maintaining, and repairing equipment marketed and owned by the division within the assigned territory.


* Liaises with customers on both technical and commercial matters, managing technical service offerings in close collaboration with the Sales Force.

Prepares documentation confirming the services performed.


* Provides internal and external customers wit...