HR Operations Specialist

The HR Operations Specialist supports the accuracy, integrity, and execution of workforce administration across the employee lifecycle after onboarding.

This role independently processes employee lifecycle transactions, maintains workforce data, performs recurring audits and reporting, researches operational issues, and serves as a resource for employees, managers, HR partners, and facility leaders.

Working closely with HR Onboarding, Benefits, Payroll, and other HR teams, the HR Operations Specialist helps ensure employee information and workforce transactions are completed accurately, consistently, and within established service expectations.

The ideal candidate is highly organized and detail-oriented, comfortable working independently in HR systems and data, able to manage multiple priorities, and committed to maintaining confidentiality.

Essential Duties

• Independently process and maintain employee and workforce data in Workday and other HR systems, including employee record updates, job changes, transfers, terminations, supervisory organization changes, and other lifecycle transactions.

• Support recurring HR Operations processes by monitoring requests, gathering required information, preparing employee documentation, and coordinating clear handoffs with HR Operations, Benefits, Payroll, Onboarding, HR Business Partners, Compliance, and facility contacts.

• Review employee records, transactions, and reports to identify missing, inconsistent, or inaccurate information; research and resolve discrepancies within established guidelines and escalate issues involving significant payroll, compliance, or system impact as appropriate.

• Perform recurring HR Operations audits, data validation, compliance reviews, and documentation requests, including reviews involving I-9, employee records, licensing, certifications, contingent workers, and administrator records.

• Run, review, and analyze standard Workday reports, data extracts, trackers, and audit workbooks; investigate data variances and validate information for completeness and accuracy before distribution.

• Participate in Workday testing, HRIS projects, process improvements, system updates, acquisitions, reorganizations, facility transitions, and other workforce events by completing assigned analysis, validation, transaction, and implementation activities.

• Develop, maintain, and improve standard operating procedures, checklists, templates, job aids, and other documentation to promote consistent HR Operations processes, controls, and service delivery.

• Respond to routine HR Operations inquiries professionally and route specialized, sensitive, or complex matters to the appropriate team while maintaining confidentiality.

• Identify recurring questions, data concerns, transaction issues, and process gaps; research root causes, recommend improvements, and partner with HR Operations leadership and cross-functional teams on appropriate solutions.

Qualifications

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