Control Manager - Vice President

As a Control Manager - Vice President within the Chief Administrative Office (CAO), you will be responsible for driving the delivery, ongoing management, and continuous enhancement of the CAO Program portfolio, ensuring alignment with the expectations and requirements outlined in the firmwide program standards.

You will be responsible for the CAO Legal & Regulatory Change Management (LRCM) and CAO Third-Party Risk Advisory program, and will be directly responsible for creating the governance framework and executing it, working closely with program partners, stakeholders (SMEs), and the Program Lead.

Your strong analytical reasoning and adaptability skills will enable you to navigate ambiguity and change, ensuring that program initiatives align with firmwide standards and business objectives.

With advanced communication and stakeholder management abilities, you will foster productive working relationships and influence decision-making to achieve results and program enhancements.

Job responsibilities:


* Manage and drive the development and enhancement of both the CAO, LRCM and CAO Risk Advisory programs.


* Define the program vision, objectives, scope, success metrics, roadmap to ensure program aligns to firmwide standards and business priorities.


* Identify and partner with stakeholders by setting expectations, managing communications, and drive decisions across leaders, partners, and delivery teams.


* Serve as the CAO representative on firmwide program calls, acting as the main point of contact between the CAO and the firmwide programs.


* Manage key risk and control operating processes, including issue tracking, escalation, resolution, trend monitoring, and drive mitigation plans to closure


* Maintain and enhance governance frameworks, documentation, and reporting processes to support compliance, risk mitigation, and audit readiness.


* Partner with CAO sub-functions and other key stakeholders to drive a coordinated and comprehensive approach to program change management.


* Escalate issues, risks, and challenges related to change management to appropriate stakeholders, ensuring prompt resolution and transparency.


* Foster an inclusive and collaborative team environment, inspiring trust, development, and engagement among colleagues.


* Engage with firmwide communities to share best practices, generate synergy, and ensure the CAO's interests are effectively represented.


* Facilitate cross-functional problem solving and decision support, defining needs, aligning solutions, and clearly communicating requirements, options, impacts, and recommendations.

Required qualifications, capabilities, and skills:


* Bachelor's degree or equivalent professional experience.


* Minimum 5 years of experience in project/program management, governance, process improvement, and/or technology delivery within an operations or regulated environment.


* Exceptional tools & digital workspace proficiency - ...