LOGISTICS/OFFICE SUPPORT LEAD ASP

Position Summary:
Complete all office functions including answering phones and directing calls to appropriate extensions, store credits, store billing, accounting, payroll, associate personnel files, item set-up, and other functions with a high level of confidentiality.

Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
Desired Previous Job Experience:



* Proficient in Microsoft Office

Minimum Position Qualifications:


* Strong interpersonal skills with a positive attitude


* Proven track record in building and supporting team concepts


* Must be able to work independently and handle multiple tasks concurrently


* Problem solving skills


* Good organizational skills as well as detail oriented


* Excellent oral and written communication skills


* Sense of urgency with an emphasis on safety when dealing with holiday volume increases


* Ability to manage time and multiple projects and prioritize accordingly


* General understanding of Kroger divisions' and DC processes

Essential Job Functions:



* Assist manager in directing office associates on daily work tasks, determine their regular job assignments.


* Communicate with internal and external associates on multiple issues that impact the business.


* Provide excellent customer service to stores and vendors, assisting them with their needs or directing them to the appropriate personnel to assist them.


* Greet on-site visitors and direct them to the appropriate area.


* Release daily store orders when directed; sort, color-code, and separate store bills by load to prepare for shipping.


* Take special orders and late additions from floral clerks; communicate these requests to the buying office and follow-up as appropriate to finalize the request.


* Reconcile vendor billing.


* Research and process store overages/shortages.


* Input data into multiple computer systems using multiple programs.


* Enter associate schedules in time keeping system, review and adjust associate work hours, finalize payroll weekly.


* Complete and maintain associate paperwork needed for complete personnel files.


* Communicate effectively with warehouse associates, management, leadership team, as well as outside vendors and store personnel on issues that impact the facility.


* Do accounting/reconciliation for weekly facility expenses.


* Work with the distribution center (DC) associates to help improve two-way communications.


* Process national floral item setups.


* Create order guides for all divisions using barcode creation program.


* Print and sort product labels as needed.


* Order and maintain inventory on office and warehouse supplies.


* Ship/receive supplies needed for the office or warehouse.


* Build team cohesiveness through on-going communication.


* Must be able to perform the essential functions of this position with or...