Commercial Lending Assistant

Commercial Lending Assistant DEPARTMENT: Commercial Lending Department REPORTS TO: Chief Commercial Lending Officer SUPERVISES: None FLSA STATUS: Non-Exempt STATUS: Full time LOCATION: Evansville Region HOURS: Monday through Friday 8 am 5 pm

*Over-time may be required if business and staffing needs dictate.

POSITION SUMMARY: The commercial lending assistant is responsible for providing direct support to commercial loan officers.

This role requires one to be very organized and have excellent communication skills.

This employee will be a point of contact for commercial customers and will be expected to answer calls and respond to emails in a timely manner.

EDUCATION & EXPERIENCE: High school diploma or equivalent Bachelors Degree in business related field preferred Experience with lending preferred Notary Public preferred Prior customer service experience ESSENTIAL DUTIES AND RESPONSIBITIES: Assist lenders and borrowers in collecting required documentation for loan applications Input financial data into the credit underwriting analysis system Communicate with borrowers to provide ongoing portfolio management Coordinate with other departments to support borrowers needs to open deposit accounts, process transactions, etc.

Initiate annual loan renewals and modifications in the loan origination system on lenders behalf Complete various forms such as wire requests, draw requests, file memos, and SBA applications Other duties as assigned KNOWLEDGE, SKILLS AND ABILITIES: Good interpersonal communication skills Good computer skills (including Microsoft Excel, Word) Must have time management skills and the ability to prioritize General knowledge of commercial lending area COMPETENCIES NECESSARY TO BE SUCCESSFUL IN THIS POSITION: Customer Focus (internal and/or external): Always acts with the customer in mind.

Dedicated to meeting the customers needs and expectations.

Works with the customer to understand and uncover their issues and/or needs.

Interacts with customers in a courteous, professional and knowledgeable manner.

Gains customers trust and respect by establishing and maintaining relationships.

Conduct all company transactions and interactions in an honest, professional and ethical manner.

Remains composed and does not become defensive or show irritation when confronted with disgruntled customers.

Cultivates a customer focused attitude.

Competencies continued: Job Knowledge: Understanding and proven experience of job responsibilities.

Ability to make sound decisions drawing on knowledge and experience.

Capable of analyzing and resolving customer or work related issues.

Perceived by customers and co-workers as a skilled problem solver, knowledgeable, and a valuable business resource.

Mentors others on how to exhibit functional knowledgeable and skills.

Initiative exhibited with growing own knowledge, skills and leadership.

Understanding of current bank technology and initiative in learning new bank technology.

Accountability: Understands objectives,...