Associate Director, Learning and Development (Erie, PA; Pittsburgh, PA; Philadelphia, PA)

 Barber National Institute

Title: Associate Director, Learning & Development

Location: Erie, PA; Pittsburgh, PA; Philadelphia, PA

 

Overview:
As the Associate Director, Learning & Development at Barber National Institute, you will support our mission of “Making Dreams Come True” by ensuring staff have access to consistent, engaging, and effective learning experiences that support professional growth, regulatory readiness, and the delivery of meaningful, person-centered services to the individuals and families we serve.

In this role, you will provide strategic and operational leadership for the implementation, coordination, and continuous improvement of learning programs across Barber National Institute.

You will translate enterprise learning priorities into effective program delivery, supervise assigned Learning & Development staff, coordinate schedules and resources, and monitor learning quality and completion.

You will partner with service line leaders, Human Resources, instructional designers, facilitators, and other internal partners to ensure learning programs are accessible, consistent, timely, and responsive to workforce needs.

You will also oversee processes for required learning, monitor completion and documentation, and support organizational readiness for applicable regulatory and agency requirements.

You will use learning data, participant feedback, operational trends, and regulatory updates to identify gaps, address barriers, and continuously improve learning programs.

This position is a leadership role with responsibility for supervising assigned Learning & Development staff and providing program-level direction, coordination, coaching, and operational oversight.

Occasional travel between Barber National Institute locations may be required.

Candidates must reside within commuting distance of one of Barber National Institute’s three primary office locations in Erie, PA; Pittsburgh, PA; or Philadelphia, PA.

 

What you’ll bring:


* Strong leadership and program management skills with the ability to translate organizational priorities into clear goals, plans, timelines, and measurable outcomes.


* Ability to build effective working relationships with service line leaders, Human Resources, facilitators, instructional designers, and other cross-functional partners.


* Strong coaching and communication skills with the ability to establish expectations, provide feedback, and support professional growth.


* Strong organizational skills with the ability to manage multiple learning programs, schedules, resources, deadlines, and competing priorities.


* Strong facilitation, presentation, written, and verbal communication skills.


* Ability to use learning data, completion records, participant feedback, and operational information to identify trends, risks, and opportunities for improvement.


* Strong problem-solving skills with the ability to identify barriers to learning completion, determine...