Energy Services Specialist

Position Open Date: 07/09/2026 Position Close Date: Open until filled Interested in making a difference in your community while building a career? Join our team as an Energy Services Specialist! WHO WE ARE: For 60 years, Opportunity Council has worked throughout Northwest Washington to build just, equitable communities through service, investment, and collaboration.

Our mission is to help people improve their lives through education, support, and direct assistance while advocating for just and equitable communities.

Part of a national network of Community Action Agencies, we are dedicated to helping people help each other and themselves--building a community where everyone has the chance to thrive and contribute.

OUR VALUES: At Opportunity Council, our values guide everything we do.

Collaboration, respect, integrity, passion, and learning shape how we show up for each other and for our community.

We're also committed to weaving diversity, equity, and inclusion into every part of our work--from the help we offer in the community to the kind of workplace we create for our staff.

To learn more about us and our work, visit our website: www.oppco.org WHAT YOU WILL DO: Provides direct services to clients seeking assistance from the agency's Energy Assistance programs, which provide benefit determination, education, and information.

Encourages client self-sufficiency by providing advocacy, information, and referrals to Opportunity Council and other social service programs.

Serves as a key link between clients and community resources and procedures.

Performs a variety of moderately complex clerical and administrative functions, including client intake, scheduling, accurately calculating income levels, eligibility determination, data entry, and providing exceptional customer service.

WORK SCHEDULE: Monday through Friday ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: Provides scheduled direct services that include eligibility screening for multiple services, determining financial eligibility, problem solving, needs assessment, referrals, explanation of agency programs and services, and problem solving.

Provides information and referral to clients regarding agency programs and other community agencies and resources.

Performs moderately complex data entry including client information.

Advocates for clients to maintain utility service and/or heating fuel supply in home.

Processes information related to clients, which is confidential and maintains confidentiality of all data in accordance with agency, state, and federal guidelines.

OUR IDEAL CANDIDATE WILL HAVE: High-school diploma or GED.

Two years relevant experience.

Valid Washington State driver's license and five-year driving history within Opportunity Council's Auto Insurance Standards.

We place a strong value in hiring individuals with lived experiences of, poverty and/or homelessness or who have previously participated in Opportunity Council programs or other social services.

OUR BENEFITS PACKAGE: We off...