Assistant Store Leader

Learn the operations of all departments and the duties of store management; share responsibility for store performance in all areas of operation/human resources.

Perform scheduling, security, maintenance, safety, sanitation, ordering, administration & Human Resource-related duties.

Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.Minimum


* High school diploma/GED


* 1 year of experience as department manager, service manager, or equivalent experience


* Store manager/district manager or direct manager approval

Desired


* Retail management experience & knowledge of all aspects of store operations


* Staff supervisory experience



* Assist store manager & associates in the achievement of a favorable customer shopping experience & develop associate interest in customer service/relations to enhance Kroger's best-in-class reputation


* Assist store manager in leading teams in planning, implementing & executing merchandising/operating initiatives


* Assist store manager with developing action plans/communications to associates on Associate Insight survey results


* Work with department heads/store associates to identify store opportunities, develop timely solutions & create action plans to ensure plan implementation


* Role model/demand a highest level of customer service & solve associate/customer issues/concerns


* Manage total store operations in store manager's absence


* Achieve/exceed weekly, period, & annual sales, wage budgets & profit budgets, as well as other targeted goals (e.g., safety, shrink)


* Drive sales by working with department managers to produce/maximize sales & profits, reduce shrink & improve each store department's contribution


* Assist store manager in regular store-level financial performance discussions with associates regarding developing budgets (e.g., sales, shrink, labor expenses, other expenses) & other targeted goals (e.g., safety)


* Analyze/ respond to competitive landscape within district/division


* Demonstrate inclusionary leadership; expect inclusive behavior from associates


* Utilize coordinators/other field staff to ensure store departments achieve sales/profit goals & ensure implementation/execution of division merchandising plans


* Promote/support strong relationships with local community organizations in store's surrounding area


* Assist in building proactive/productive relationships with union representatives/business agents if store is covered by collective bargaining agreement


* Communicate necessary information to associates to help them effectively carry out duties


* Serve as liaison to store/district managers & coordinators on effectiveness of division merchandising/ operational plans/programs


* Assist store manager in staffing, reducing turnover & increasing retention


* Provide timely individual/department performance feedback to department heads...