Senior Workforce AI Solutions Engineer

Join Verisk's Workforce Technology Services organization as a Workforce AI Solutions Engineer.

This role partners directly with business stakeholders across the enterprise to identify, design, build, and deploy AI-powered solutions using approved workforce AI platforms, including Microsoft Copilot, Copilot Studio, Claude, ChatGPT Enterprise, and associated technologies.

The position serves as the technical lead and primary owner for a queue of business-submitted AI solution requests that require light-to-moderate implementation effort.

The person in this role leads each engagement while remaining directly involved in solution design, development, testing, and delivery alongside a collaborating coworker.

Requests may include workflow automation, AI agent development, system integrations, document intelligence, knowledge retrieval, process simplification, and productivity optimization.

The role works with a partner team responsible for initial intake and triage so that simple questions, training needs, and requests requiring clarification are handled separately.

This position receives qualified requests that need hands-on technical design and delivery but do not require a large-scale software development engagement.

Purpose of the Role


* Accelerate measurable business value from enterprise workforce AI investments.


* Design and deliver AI-powered solutions that improve productivity, reduce manual effort, and simplify business processes.


* Act as a technical advisor and solution architect for workforce AI technologies.


* Establish reusable agents, skills, integrations, MCP components, and solution patterns that can be leveraged across the organization.


* Drive responsible AI adoption while meeting enterprise security, governance, privacy, and compliance requirements.

Key Responsibilities

Request Queue Management and Solution Delivery


* Lead and coordinate delivery activities with the coworker supporting each request, including work allocation, technical direction, issue resolution, and completion accountability.


* Manage and prioritize a queue of qualified AI solution requests received from business units across the company.


* Partner with the intake and triage function to confirm scope, readiness, ownership, dependencies, and the appropriate delivery path, then lead execution with the coworker assigned to support delivery.


* Work directly with requesters to understand business processes, desired outcomes, data needs, risks, and success measures.


* Translate business requirements into practical AI solutions using approved platforms and technologies.


* Estimate effort, communicate delivery expectations, document decisions, and maintain visibility into request status and outcomes.


* Provide appropriate implementation documentation, knowledge transfer, and transition to an ongoing support model.

AI Solution Architecture and Engineering


* Design AI-enabled workflows, agents, autom...