Bi-Lingual Service Coordinator

Duties and Responsibilities:

Service Coordination:


* Assess client needs through interviews and ongoing communication.


* Develop and implement individualized service plans to address the specific needs of each client.


* Coordinate services such as housing, education, healthcare, employment, and social services to support client well-being.


* Work closely with community agencies, healthcare providers, and other organizations to ensure clients receive appropriate resources.

Bi-Lingual Support:


* Provide translation and interpretation services to help non-English-speaking clients understand and navigate systems, programs, and services.


* Translate written materials (e.g., forms, program information) from English into Spanish and vice versa.


* Ensure clear communication between service providers and clients by serving as a language liaison during meetings and appointments.

Advocacy:


* Advocate on behalf of clients within various systems (education, social services, healthcare, legal, etc.) to ensure their needs are met.


* Assist clients in overcoming barriers to accessing services, including language, transportation, and understanding of the system.


* Empower clients by providing information and guidance on how to access services independently.

Case Management & Follow-up:


* Monitor the progress of service plans, providing support and making adjustments as needed.


* Conduct regular follow-up with clients to ensure services are effectively meeting their needs.


* Maintain accurate records of client interactions, services provided, and outcomes.

Collaboration:


* Build relationships with community organizations, government agencies, schools, and healthcare providers to enhance service delivery.


* Collaborate with internal and external teams to provide comprehensive support for clients and their families.


* Attend meetings, workshops, and training sessions to remain informed about community resources and best practices.

Documentation & Reporting:


* Maintain detailed, confidential records for each client, ensuring compliance with all applicable regulations and guidelines.


* Prepare and submit timely reports on service delivery, client progress, and outcomes.


* Utilize case management systems to track client information and services.

Community Outreach:


* Conduct outreach to raise awareness of available services and programs, particularly within the non-English-speaking communities.


* Engage with community members to identify individuals and families in need of support.


* Participate in community events and information sessions to promote services and build trust within the community.

Qualifications:

Education and Experience:


* Bachelor's degree or Associates Degree in Social Work, Human Services, Public Health, or a related field.

Equivalent work experience may be considered.


* At least 2 years of experience in service coordin...