Child & Family Case Manager Lead

Essential Functions General · Assesses the psychosocial, behavioral, medical and safety needs of clients and families to coordinate appropriate services to meet client and family needs, via ongoing communication with clients, families and providers.

· Creates and implements detailed service plans to manage all goals, services and resources specific to each client, while maintaining paper files, electronic files and database systems to meet federal, state and local mandates and timelines.

· Analyzes and investigates critical circumstances; manages crisis situations where imminent danger to self or others is apparent or possible.

· Prepares extensive and comprehensive social histories; home studies; case plans; case records; court reports, petitions and testimony; appears personally in court to represent MNPrairie.

· Collaborates with state, federal and local entities; other service providers; schools; mental health professionals, court personnel, attorneys, home care providers and managed care organizations regarding policies, funding and service delivery.

· Organizes, provides and participates in ongoing training to increase community knowledge and skills.

· May participate in the hiring process for new unit staff; mentors new staff and interns.

Child Protection & Child Welfare · Knows, understands, and provides child protection and/or child welfare services according to laws, rules, and agency expectations.

· Completes structured decision-making tools as required.

· Assesses family needs based on evaluation and observation to identify strengths and risks.

· Writes and executes child protection plans involving family, legal representatives, guardian ad litem, judge, school, law enforcement, providers and other community professionals, etc.

· Assists parents with the implementation of plans utilizing both risk and strength-based approaches.

· Maintains regular contact with children, parents, providers and other community professionals.

· Completes duties related to judicial processes including attending and testifying in court.

· Gathers information from families regarding private insurance, MA, SSI, social security, child support, or other legitimate revenue sources.

· Completes comprehensive documentation in SSIS or other systems based on agency timelines.

· Attends and participates in community meetings/work groups and provides community education as requested.

· Interacts positively with internal and external customers.

Always communicates and interacts effectively and respectfully when representing MNPrairie.

· Participates in on call rotation and responds outside of regular hours.

Additional Essential Functions Specific to Social Worker Lead-Child & Family · Serves as a first-line consultant on complex or high-risk cases, supporting sound judgment and decision-making.

· Promotes consistency in practice across the team and helps integrate policy into everyday work.

· Models professional, trauma-informed practice in al...