Host Hostess

A Host is responsible for creating a welcoming atmosphere and managing the flow of guests in a restaurant or other establishment.

Key duties include greeting guests, escorting them to tables, managing reservations and waitlists, answering phone calls, and maintaining a clean and organized reception area.

They are often the first point of contact for guests, requiring excellent customer service skills, a friendly demeanor, strong communication abilities, and the ability to handle busy situations efficiently.