Senior Product Analyst

Job Description

POSITION SUMMARY:
Help build the future of product strategy at NMDP.

As a Senior Product Analyst, you'll dig into our donor and graft-sourcing product portfolios, combining operational, financial, customer, and market insights to guide product investment and lifecycle decisions.

You'll collaborate with cross-functional experts to identify opportunities, track performance, and recommend what to improve, expand, or rethink.

If you're a curious, adaptable self-starter who thrives in ambiguity and enjoys turning insights into action, this could be the role for you.

The Senior Product Analyst helps product teams make data-informed, market-aware, user-centered, and financially grounded decisions across cellular therapy, service, software, and platform products.

Embedded in the Product organization, this role partners with Product Managers, Product Owners, UX, Operations, Technology, Analytics, Finance, Commercial, and other cross-functional stakeholders to clarify needs, assess opportunities, shape product decisions, support go-to-market readiness, and measure outcomes that improve product performance and advance mission impact.

The Senior Product Analyst brings a product mindset: translating ambiguity into clear options, evaluating customer needs, market opportunity, operational feasibility, financial implications, current-state processes, and product or platform capability fit, and turning evidence into recommendations that improve customer experience, operational effectiveness, financial performance, and measurable business value.

This role supports product work from discovery and opportunity assessment through product development, requirements and backlog readiness, launch readiness, adoption measurement, and ongoing optimization.
Specific emphasis will vary by product line; all Senior Product Analysts are expected to bring strong product thinking, analytical judgment, customer orientation, and evidence-based recommendation development.

This role is ideal for a senior analyst who wants to use product thinking, data, market insight, and operational understanding to improve products that support the organization's mission to save lives through cellular therapy.
ACCOUNTABILITIES:
Product Discovery, Market & Opportunity Analysis:
• Partner with Product Managers, Product Owners, UX, Operations, Technology, and other stakeholders to clarify business objectives, customer problems, user needs, operational pain points, desired outcomes, and market opportunities.
• Analyze customer and stakeholder feedback, journey data, operational data, service interactions, utilization patterns, market signals, and business processes to identify growth opportunities, risks, unmet needs, and whitespace for product development.
• Translate broad or ambiguous business questions into structured hypotheses, assumptions, risks, decision points, analytical approaches, and practical measurement options.
• Conduct opportunity sizing, impact assessment...