Clinician I (Access)

Under the direction and guidance of Department Supervisor the Clinician position provides culturally competent and trauma informed services to all consumers seeking access to behavioral health services through LifeWays.

This person utilizes established criteria, Level of Care determination tools, and clinical skill to evaluate individuals for community mental health eligibility and CCBHC service needs and provides appropriate interventions to individuals presenting in crisis.

The Clinician incorporates LifeWays mission, vision and values into the decision-making process.

Essential Functions Works collaboratively across the agency and within the team.

Builds and maintains relationships with community partners and constituents.

Works collaboratively with other teams to ensure compliance with timelines as outlined by Michigan Mission-Based Performance Indicator System (MIMBPIS).

Provides backup to Access and Crisis Services.

Maintains regular and predictable attendance.

Welcomes all individuals by demonstrating empathy and provides opportunity for the person presenting to describe their situation, problems, and functioning difficulties.

Exhibits excellent customer service skills and working with all individuals in a non-judgmental way.

Screens individuals who approach the Access system to determine whether they are in crisis and, if so, assures they receive timely and appropriate attention.

If the individual is not eligible, declines, or is otherwise not connected to Prepaid Inpatient Health Plan (PIHP) [Mid-State Health Network] or Community Mental Health Services Program (CMHSP) services, the Clinician will connect the individual to community resources that may meet their needs and inform individuals in writing about all the available mental health and substance abuse services and providers and their due process rights under Medicaid, or MIChild, Healthy Michigan Plan, SABG, and the Michigan Mental Health Code.

Collects information from individuals for decision-making and reporting purposes.

Performs all duties as assigned to ensure the LifeWays Access/Crisis Department runs efficiently and effectively.

Duties include but are not limited to: Open Access, Rapid Access, REMI screenings, Callback Queue, Waitlist updating, specialty screenings (M-CHAT, SCQ, etc.), petition supports, brief screens, intakes, pre-screens, crisis interventions and safety planning.

Completes an Intake Assessment to determine an individuals eligibility for Medicaid specialty services and supports, MIChild, Healthy Michigan Plan, and/or Substance Abuse Block Grant (SABG).

For those who do not have any of these benefits, identifies those whose acute psychiatric needs qualify them as a priority population to be served.

Builds and maintains relationships with community partners and constituents.

NOTE: The lists of essential and additional functions are not exhaustive.

They may be supplemented as necessary from time to time.