Remote Access Lead Infrastructure Engineer

Assume a vital position as a key member of a high-performing team that delivers infrastructure and performance excellence.

Your role will be instrumental in shaping the future at one of the world's largest and most influential companies.

As a Remote Access Lead Infrastructure Engineer at JPMorganChase within the Corporate Sector- Employee Platforms, you apply deep knowledge of software, applications, and technical processes within the infrastructure engineering discipline.

You own the design and build of the infrastructure that delivers secure remote access to virtual desktops and applications for a global workforce.

That estate covers application delivery controllers, access gateways, session brokers, and the certificate, network, and authentication services that support them across a multi-region global data center footprint.

This is a hands-on engineering role with design authority where you will set the reference architecture and configuration standards, engineer capacity and regional failover, harden the externally reachable access path, and automate build and validation so the estate stays consistent as it scales in an environment that is tightly controlled.

Continue to evolve your technical and cross-functional knowledge outside of your aligned domain of expertise.

Job Responsibilities


* Own the engineering design, build, and lifecycle of global remote access infrastructure, including application delivery controllers, access gateways, virtual desktop brokers and pods, and the supporting network and certificate services


* Define reference architecture and configuration standards across regions, retire one-off builds and legacy exceptions, and hold a multi-tenant estate to a consistent baseline


* Engineer capacity, resiliency, and failover, including regional redundancy, recovery design, traffic distribution, and load testing against peak and contingency concurrency


* Harden the access path end to end, covering TLS configuration, federation and multi-factor integration, device posture enforcement, firmware and vulnerability remediation, and integrity monitoring of externally reachable services


* Automate build, configuration, and post-change validation, and lead cross-domain engineering with network, identity, security, and data center operations partners


* Use enterprise-authorized AI capabilities within the work environment to accelerate infrastructure analysis and design documentation, validating outputs and handling operational data according to sensitivity and security requirements


* Apply reuse-first, AI-assisted practices within delivery and automation routines to identify recurring issues and validate remediation options, ensuring changes are traceable/auditable and aligned to resiliency and security expectations

Required qualifications, capabilities, and skills


* Formal training or certification on infrastructure engineering concepts and 5+ years applied experience


* Demonstrated ex...