Food and Beverage Duty Manager

Food & Beverage Duty Manager 

Are you a passionate hospitality leader who thrives in a fast-paced environment and loves delivering memorable guest experiences? Join the team at voco Gold Coast as our next Food & Beverage Duty Manager and play a key role in leading our restaurant, bar, conferencing and events operations.

As a Food & Beverage Duty Manager, you'll work closely with our Food & Beverage leadership team to deliver exceptional service, drive team engagement, and ensure smooth daily operations across multiple outlets.

This is a hands-on leadership role, ideal for someone who enjoys leading from the front and creating memorable moments for our guests.

About the Role

This is a full-time salaried position working a rotating roster across breakfast, mid and dinner shifts, including weekends and public holidays as required.

Key Responsibilities



* Lead and support Food & Beverage operations across restaurant, bar, room service, conferences and events.


* Ensure a consistently high level of guest service and satisfaction.


* Motivate, coach and develop team members to achieve operational excellence.


* Manage daily service periods and maintain smooth venue operations.


* Monitor labour costs, productivity and service standards.


* Assist with training, onboarding and performance development.


* Ensure compliance with food safety, hygiene and WHS requirements.


* Resolve guest concerns professionally and efficiently.


* Work collaboratively with other hotel departments to enhance the guest experience.

About You



* Previous supervisory or management experience within hospitality, food and beverage, hotels or restaurants.


* Strong leadership and communication skills.


* Ability to remain calm and professional in a busy environment.


* A hands-on approach with a passion for customer service.


* Experience with POS systems and hotel operations is highly regarded.


* Flexible availability to work rotating shifts, including weekends and public holidays.


* Current Responsible Service of Alcohol (RSA) certification.

What We Offer



* Competitive salary package.


* Opportunities for career development within IHG Hotels & Resorts.


* Employee benefits and hotel discounts worldwide.


* Complimentary staff meals while on duty.


* A supportive and inclusive team culture.


* The opportunity to work in one of the Gold Coast's leading hotels.

Why voco Gold Coast?

At voco, we are proudly different.

We create thoughtful experiences with a personal touch, combining professionalism with a relaxed and welcoming atmosphere.

If you're ready to take the next step in your hospitality career and join a team that celebrates individuality and excellence, we'd love to hear from you.

Apply now and help us create memorable guest experiences at voco Gold Coast.