Training & Project Coordination Specialist

Job Overview: The Training & Project Coordination Specialist serves as a key operational leader within the Training & Staff Development department, translating the Director's strategic priorities into effective day-to-day execution.

This role oversees the department's active project portfolio, coordinates cross-functional initiatives and logistics, conducts initial quality reviews of staff deliverables, and provides guidance and mentorship to junior team members to promote consistency, efficiency, and high-quality outcomes.

Essential Responsibilities: · Manage the department's active project portfolio, including 10+ concurrent projects and 70+ active tasks, ensuring priorities, timelines, milestones, and deliverables remain on track.

· Maintain project tracking systems, including the Director's To-Do Tracker and Microsoft Loop, ensuring task status, ownership, deadlines, and project information remain accurate and current.

· Lead weekly team meetings by collecting project updates, identifying barriers, assigning action items, documenting decisions, and distributing timely meeting recaps.

· Monitor project milestones and proactively identify and escalate risks, delays, competing priorities, and resource needs to the Director before deadlines are impacted.

· Coordinate cross-departmental initiatives and operational logistics with HR, Recruitment, IT, Quality, Compliance, and other stakeholders to support effective training delivery and workflow alignment.

· Serve as the primary operational point of contact for routine cross-departmental requests, resolving issues and coordinating follow-up while minimizing the need for Director involvement in day-to-day matters.

· Manage the Training Request intake process by documenting requests, clarifying scope and requirements, coordinating with requesting departments, and presenting prioritized recommendations to the Director.

· Conduct first-pass quality reviews of departmental deliverables, including training materials, presentations, recordings, LMS configurations, communications, trackers, and other work products, prior to Director review.

· Ensure staff deliverables meet established departmental standards, including SOP requirements, templates, brand guidelines, data accuracy, formatting, completeness, and overall quality.

· Provide ongoing coaching, feedback, and mentorship to the Training Analyst, Trainer, and other junior team members, including supporting onboarding and development of new staff.

· Monitor team task completion and work quality, identify recurring issues or performance trends, provide appropriate feedback, and escalate documented concerns to the Director as needed.

· Serve as a backup trainer for orientation and compliance training programs, including delivering full-day, in-person sessions at the Spring Valley and Brooklyn offices when needed.

· Oversee orientation and training logistics, including roster and calendar coordination, room and equipment readiness, HR commu...