Sales & Rental Coordinator

Our construction equipment group is seeking a full-time Sales & Rental Coordinator for our Tampa, FL location.

This position is responsible for providing operational, administrative, and transactional support to the Sales/Rental organization.

The primary responsibilities of the position consist of, but are not limited to:


* Sales/Rental Support
+ Provide day-to-day administrative support to assigned Sales/Rental representatives and Sales/Rental managers.
+ Assist with the preparation of equipment quotes, proposals, and Sales/Rental documentation.
+ Coordinate equipment availability, transfers, and inventory inquiries.
+ Serve as a primary point of contact for internal inquiries related to customer orders and Sales/Rental transactions.
+ Support customer onboarding and account setup activities


* Transaction Management
+ Create and process Sales/Rental orders, purchase orders, and related transaction documents.
+ Ensure all required documentation is complete and accurately maintained.
+ Coordinate with Credit, Accounting, Service, and Operations teams to facilitate transaction completion.
+ Monitor order status and communicate updates to stakeholders.
+ Assist with invoicing and documentation reconciliation activities.


* Reporting and Data Management
+ Maintain accurate customer, equipment, and transaction records within CRM and ERP systems.
+ Support data quality and governance initiatives by ensuring timely and accurate system updates.
+ Assist with tracking manufacturer programs, incentives, and discounts.


* Customer Service and Communication
+ Provide responsive support to customers and internal business partners.
+ Coordinate communication between departments to resolve transaction issues efficiently.
+ Ensure a high level of professionalism and customer satisfaction throughout the Sales/Rental process.
+ Escalate issues when necessary and help facilitate timely resolution.


* Incorporate Alta's Guiding Principles into daily activities and perform other duties as assigned.


* Maintain consistent, regular, and reliable attendance, including being ready for work at the designated start time.

Desired Skills and Qualifications:


* Associate's degree in business administration, Sales/Rental, Marketing, or a related field preferred


* Two or more years of experience in Sales/Rental support, customer service, business operations, or a related role.


* Experience working with CRM, ERP, or other business systems preferred


* Excellent time management skills


* Upbeat & positive attitude


* Ability to multi-task in a fast-paced environment


* Excellent communication skills - both verbal and written


* Knowledge of construction equipment, JCB products, or similar industry


* Good computer skills with a focus on Microsof...