Maison Expert

The mission of the Maison Expert is to embody and elevate the spirit of the Masion Métier within the 166/ Hermès GB.

As a specialist grounded in deep technical understanding and a profound appreciation for craftsmanship, bringing to life our objects and homewares, translating complexity into clarity, and precision into poetry and developing the business potential within the Art of Living.

Guiding clients through the world of Maison with warmth, humility and refinement, offering expertise that informs, reassures and inspires.

Shaping how the Métier is understood and experienced within the UK: nurturing client curiosity, strengthening team capability, and cultivating an environment where knowledge is shared generously.

Through storytelling, education and quiet mastery, you will contribute to the creation of a world class Métier presence at Maison 166.

Being a custodian of craft able to foster long term client relationships, elevating colleagues, and ensuring that every encounter with our pieces reflects the artistry and heritage of Hermès.

Business Development and Activation


* Drive the Maison and Lifestyle business for Hermès GB through proactive identification of new opportunities with clients or for wider interiors projects


* Contribute to the growth of sales in the Home & Lifestyle Metier and achieve sales goals through a targeted action plan


* Support architects, designers, interior decorators, and customers throughout their purchasing journey, whether online, in-store, or for a specific project, by offering tailored recommendations and expert advice


* Work closely with the Client Development Manager to identify new opportunities to expand the Maison business, building and growing the client portfolio, maintaining an updated client list


* Represent the Maison at key external events, brand moments, and client experiences, delivering expertise, artistry, and storytelling.


* Creating opportunities within store and provide critical support to Maison activations, animations, and client experiences aligned with the house priorities and commercial goals.


* Ownership of an events calendar specifically for Art of Living activities


* Utilising the store space as a Showroom for clients

Architects and Design Business


* Participation and management for fairs and events (e.g.

Milan furniture fair, Paris Maison & Object, London Masterpiece)


* Work on key identified projects:


* Prepare professional documents (presentations)


* Advise and bring technical skills


* Establish quotations


* Follow-up of the project up to delivery and payment transfers


* Shipment (incl.

export) and insurance management


* Credential checks for partners and an processing Architect and Design orders


* Liaise with the UK Press team for potential opportunities of adjoining exhibitions


* Arrange showroom and Maison appointments for A&Ds


* Visit UK Architect and Design studios to pres...