Sr. Director, Head of Global Process Management

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Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive, andsolutions are personal.Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.Learn more at jnj.com

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We provide an inclusive work environment where each person is considered as an individual.

At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:
Quality

Job Sub Function:
Business Process Quality

Job Category:
People Leader

All Job Posting Locations:
Titusville, New Jersey, United States of America

Job Description:

Johnson & Johnson is recruiting for a Sr.

Director, Head of Global Process Management.

The role is based in Titusville, NJ.

Position Summary

Reporting to the Vice President, Quality Systems, Innovative Medicine Quality, this role will lead accountability for establishing, implementing, and sustaining globally consistent end-to-end Quality processes across corrective and preventive action (CAPA), deviations and non-compliance, change control, Quality Risk Management, training, and related digital platforms.

Reporting to the Vice President, Quality Systems, this leader translates enterprise Quality strategy into integrated process standards, governance, performance measures, and improvement roadmaps that strengthen compliance, operational effectiveness, and business outcomes.

This role provides enterprise leadership for process design, governance, digital enablement, and continuous improvement.

The Head of Global Process Management partners with Quality, Manufacturing, Research & Development, Regulatory, Supply Chain, and Digital/IT teams across the global network to establish clear ownership and decision rights, identify systemic risks and improvement opportunities, recommend priorities and solutions to senior leadership, and drive consistent adoption while accommodating justified business and regulatory requirements.

Key Responsibilities

The Head of Global Process Management will lead the design, governance, digital enablement, and continuous improvement of global Quality processes, including CAPA, deviations and non-compliance, change control, Quality Risk Management, training, and Quality Management Systems.

This leader will translate enterprise strategy and regulatory requirements into clear standards and performance measures, use data to identify risks and improvement opportunities, support audits and inspections, and partner across Quality, Manufacturing, Research & Development, Supply Chain, Regulatory, and Digital/IT to drive consistent adopt...