Inside Sales Specialist

About Us:

How many companies can say they’ve been in business for over 179 years?!

Here at ZEISS, we certainly can! As the pioneers of science, ZEISS handles the everchanging environments in a fast-paced world, meeting it with cutting edge of technologies and continuous advancements.

ZEISS believes that innovation and technology are the key to a sustainable future and solutions for global change.

We have a diverse range of portfolios throughout the ZEISS family in segments like, Industrial Quality & Research, Medical Technology, Consumer Markets and Semiconductor Manufacturing Technology.

We are a global company with over 42,000 employees and have over 4,000 in the US and Canada alone! Make a difference, come join the team!

 

Location/Region: Dublin, CA

 

What’s the role?

The Inside Sales Specialist generates incremental revenue, by means of inbound and outbound calls, through
the sale of Service Agreements.

Future responsibilities may include sales of product add-ons including, but
not limited to optional software.

The Inside Sales Specialist has wide-range of experience, uses professional
concepts and company objectives to resolve complex issues in creative and effective ways.

 

Sound Interesting?

Here’s what you’ll do:


* Contact the purchasing point-of-contact, furnishes product cost benefits, ROI information and provides follow-up through close of sales to meet established sales targets.


* Negotiates final pricing and terms with purchasing point-of-contact.


* Demonstrates strong verbal and written communication skills through business planning and customer presentations.


* Collaborates with field sales and service to drive new service business, existing renewal and warranty extensions, and product feature add-ons.


* Assess customer needs and proposes solutions to meet those needs to close sales.


* Expected to write sales presentations and review customer needs based on age of equipment and financial exposure.


* Accurately forecasts business in a defined territory.


* Maintain records of customer contacts in a CRM database.


* Provide on-going updates to field service and sales personnel regarding sales opportunities, customer concerns, and other relevant information, to facilitate new business.


* Keep updated records of win-loss sales events.


* Maintain up-to-date knowledge of product offerings, marketing programs and promotions.


* Provide input for developing training curriculum and training tools including, but not limited to, self-learning
and web learning.


* Meet and exceed minimum department call volume standards and department metrics.


* Will be expected to offer guidance to other personnel, and lead teams and projects.


* Promote effective communication channels with both Field and in-house staff to facilitate the efficient day-to-day execution of job responsibilities.


* Recommends changes to sales strategy, based on customer fee...