Analyst Business Configuration Trainer

The Business Configuration Analyst Trainer enables employees, clients, partners, and other internal personnel to learn, use or configure Life Solutions platforms and products effectively by designing, delivering, and continuously improving business and technical training programs at beginner, intermediate, or advanced learner levels.

Reporting to the Life Solutions Business Program Training Leader, this role independently executes approved training and configuration assignments within established standards.

This role may make day-to-day delivery decisions but must escalate and communicate the changes to scope, solution design, commitments, timelines, or client-impacting outcomes to the Training Leader.

Key Responsibilities


* Design and deliver structured instructor-led, virtual, and digital training on Life Solutions platforms, tools, workflows, methodologies, and client-specific configurations.


* Maintain training content, user guides, and learning-system assets, so materials remain accurate, accessible, and aligned with approved platform and process changes.


* Partner with the Training Leader and project leads to assess audience needs, define learning objectives, and build training plans that address verified skill gaps.


* Facilitate workshops, webinars, practice activities, and targeted coaching that enable learners to demonstrate required knowledge and skills.


* Assess learner performance, document results, and use evaluation data and stakeholder feedback to improve content and delivery.


* Provide subject-matter support, knowledge sharing, and mentoring within approved content and configuration standards; escalate exceptions, policy interpretations, and commitments beyond assigned authority to the Training Leader.


* Track delivery milestones, risks, issues, decisions, and outcomes, and provide concise status reporting to the Training Leader and project stakeholders.

Work Allocation and Scope


* Training delivery and project execution: Complete approved training assignments, prioritizing scheduled learner delivery and client commitments, time-sensitive content and environment readiness, and configuration, testing, analysis, and reporting work.


* Configure Life Solutions platform and product components, rules, orchestrations, data entities, and training environments under established standards and project direction.


* Create and execute training-related test cases, document solutions to questions, support customer training, partner with subject-matter experts for content development, and demonstrate completed story-level training functionality.


* Translate business requirements and technical objectives into practical learning plans, solutions, and resources for internal and external audiences.


* Work within Agile and software development life cycle practices, collaborating across training, business, and technology teams to close identified learning gaps.


* Stakeholder liaison ...