Global Workforce Screening Associate - Business Analysis & Reporting Specialist

* Responsible for reviewing complex work and decision-making based on evaluation of evidence and applicable criteria.

Conduct deeper investigation and analysis on screening related matters


* Manage fingerprint subscriptions, partner with internal stakeholders.

Process complicated alerts and engage hires for additional information, when needed.


* Maintain comprehensive documentation of investigations and decisions, and prepare reports for management review and decision-making


* Independently review & analyze data to assess validity and compliance with relevant policies, regulations, and guidelines.


* Maintain working knowledge of automated processes supporting workflow


* Subject matter expert in all aspects of screening life cycle & processes including vendor initiation, automation and case management


* Provide vendor oversight & work independently to understand what requires escalation


* Provide operational use cases for technology improvement, ability to draft requirements


* Work in a fast-paced environment, meet deadlines, and perform at high standards with limited supervision/guidance


* Role requires in-depth understanding of methods, systems, and procedures to effectively process cases, solve problems and share ideas for improvement


* Exercise sound judgment; act with integrity; protect our company, clients and customers

Required qualifications, capabilities and skills:


* 4 years work experience in banking or financial services industry


* Ability to evaluate options and make informed choices based on overarching principles or guidelines


* Ability to leverage advanced analytical tools and software to enhance accuracy and efficiency of processes; proficiency in Microsoft office & Alteryx


* Ability to understand third party case initiation, technology and operational workflows including 'end to end' case management, providing vendor oversight & when to escalate


* Ability to manage case load within Service Level Agreement and identify potential escalations


* Possess skills to manage and resolve data related issues


* Outstanding written/verbal communication skills and proficiency in Microsoft office


* Demonstrate initiative to work in a fast-paced environment, meet deadlines, and perform at high standards with limited supervision


* Quickly learn and understand US regulations, criminal justice system and US credit reports

Preferred required qualifications, capabilities and skills:


* Ability to cultivate partnerships and collaborate across team and embrace / adapt to change with ease; keep current with process


* Time management and organizational skills and ability to work under pressure


* Must be able to maintain a high degree of confidentiality

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, inst...