Global Education & Service Integration Specialist (f/m/d)

Job Requirements

Do you want to help create the future of healthcare? Our name, Siemens Healthineers, was selected to honor our people who dedicate their energy and passion to this cause.

It reflects their pioneering spirit combined with our long history of engineering in the ever-evolving healthcare industry.

We offer you a flexible and dynamic environment with opportunities to go beyond your comfort zone in order to grow personally and professionally.

Sounds interesting?

Then come and join our global team as Global Education & Service Integration Specialist (f/m/d).

Choose the best place for your work - Within the scope of this position, it is possible, in consultation with your manager, to work mobile (within Germany) up to an average volume of 60% of the respective working hours.

Even more flexibility? Mobile working from abroad is possible for up to 30 days a year under certain conditions and in selected countries.

This position is based in Allee am Roethelheimpark 3 B, 91052 Erlangen, Germany.

Your tasks and responsibilities:


* You act as a strategic interface between Educational Design & Operations, Global Business Lines, and Regional Organizations, ensuring that educational strategies, frameworks, and operational requirements are aligned across the Customer Services organization.


* You coordinate high-priority global initiatives that span multiple Business Lines and support the implementation of strategic shifts.


* You collaborate closely with stakeholders to ensure that educational investments directly support business priorities, workforce development needs, and customer success objectives.


* You drive the harmonization of educational processes, governance structures, standards, and operating models across regions and Business Lines.


* You translate business needs, strategic objectives, and market developments into scalable educational concepts, frameworks, and operational approaches.


* You shape and evolve the Service Education portfolio by defining learner-centric customer journeys and supporting the adoption of innovative design and delivery methodologies, including digital, immersive, and workforce-centric learning approaches.


* You identify emerging trends in learning, workforce transformation, digital education, and service enablement and translate them into actionable initiatives.

To find out more about the specific business, have a look at Customer Services

Your qualifications and experience:


* You hold a Master's degree in educational science, instructional design or a relevant field.


* You have several years of experience in a global learning, training, service, consulting, or business transformation environment.


* You have a proven track record of translating strategic objectives into scalable operational concepts, programs, and business solutions.


* You have experience in project management and agile ways of working and successfully drive strategic initiative...