Bilingual Clinic Data Clerk

Mid-Iowa Community Action, Inc.

Job Description TITLE: Clinic Data Clerk Reports to: Lead Clinic Data Clerk Job Summary Contribute to the mission and vision of MICA by creating a positive, respectful, and safe environment when working with children, families and agency and community partners.

Must be able to present MICA in a positive manner and maintain positive interaction with families and staff.

Work and promote a team environment.

Supports MICAs mission, vision, values, Ways of Working, and Whole Family Approach.

Staff WIC/MCAH clinics and office, schedule appointments, complete intake information, determine income eligibility, enter data, and perform other clerical and receptionist duties.

Work to increase participation rates at clinics.

Responsible for acquiring health information to certify and counsel families in WIC/MCAH programs, and for planning and monitoring health services in accordance with state and federal guidelines and requirements.

Also provide follow up including associated data entry.

This position will perform duties at multiple worksites and responsible for setting up and disassembling work stations at mobile sites.

Most travel will be done in an agency van.

Provide other support as needed to health services staff.

Must know HIPAA regulations and follow all HIPAA procedures.

This position may perform regular duties at alternative sites with permission of the Program Director.

Essential Job Functions Build and maintain positive relationships with children, families, program staff, and agency and community partners as needed to provide excellent services.

General philosophical agreement with the agency mission.

Supervisor will provide guidance about specific tasks required of this position for completion on daily, monthly or quarterly cycles.

Compliance WIC Schedule appointments o Make reminder phone calls for appointments o Handle walk-in clients according to agency policy o Follow-up on missed appointments by mail and phone Determine income eligibility for the WIC Program Issue WIC EBT cards o Explain card usage to new participants Take phone messages and answers questions from clients, vendor, and community partners Print and if necessary mail termination notices Order supplies for WIC MCAH Duties: (as assigned) Complete designated parts of MCAH forms at clinic appointments Complete follow-up activities, mailings, calls etc.

Enter information into data system as appropriate Must maintain strict confidentiality of participants and families at all times Documentation and Reporting Determine income eligibility for the WIC program Complete reports in accurate and timely fashion Complete data entry into appropriate databases as required Team Responsibilities Assist with the training and on-boarding of new clinic data clerks Attend and participates in staff meetings Keep an organized workspace Notify team leader regarding the need to order materials or supplies Develop skills and knowledge related to the position Attend nec...