Mortgage Insurance Loss Analysis Specialist

Who We Are

At Newrez, we bring big thinkers and caring doers together to make home happen.

We’re a team built on heart and hustle, united by a commitment to show up for our customers, our communities, and each other.

We believe that when our people thrive, homeowners thrive - and that’s why we invest in your growth, wellbeing, and ability to make an impact.

Every day, we work to exceed the expectations of our residential mortgage borrowers and business partners through superior service, simple processes, and clear communication.

We do this by empowering our employees, encouraging innovative solutions and recognizing great performance.

Primary Function

The Mortgage Insurance Loss Analysis Specialist will be responsible for performing a forensic review of the servicing of loans from date of default to final claim payment, performing root cause analysis of any servicing discrepancies, identifying contractual and non-contractual losses, and reporting losses to relevant parties. 

Principal Duties


* Review all servicing notes, monthly servicing reporting, timelines, supporting documentation, and claims detail to ensure all government requirements were met.


* Work in conjunction with other departmental managers and operations supervisors in order to gather necessary documentation and information.


* Reconcile submitted claim to actual claim funds received.


* Reconcile losses incurred to determine assigned responsibility.


* Take ownership of all loss reporting, utilizing current reporting structures and developing new reporting, as necessary.


* Present findings and reporting to key stakeholders, management and others as directed.


* Perform ongoing monitoring of key indicators to detect and research unexplained variances which may be indicative of systemic quality control issues.


* Work closely with department manager in order to ensure departments are adhering to all government guidelines.


* Interpret regulatory requirements and investor guidelines to identify opportunities and manage a tracking and reporting mechanism to periodically communicate results.


* Support the department manager in maintaining a repository of business and process guidelines and trends to be used as a reference tool.


* Develop best practices to resolve deficiencies and meet regulatory compliance.


* Stay aware of policy and regulatory changes to maintain subject matter expertise.


* Assist in the preparation of files for the annual Housing and Urban Development audit as well as internal audits and third-party reviews.


* Performs related duties as assigned by management.

Education and Experience Requirements 


* High school diploma or equivalent, required.


* College degree preferred.


* Minimum 3+ years of claims filing experience is required.

Knowledge, Skill, and Ability Requirements 


* Default-related mortgage servicing experience is required.


* Knowledge of FHA/VA/USDA de...