Investigations Triage Specialist

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Job Function:
Human Resources

Job Sub Function:
Employee & Labor Relations

Job Category:
Professional

All Job Posting Locations:
Taguig, National Capital Region (Manila), Philippines

Job Description:

DePuy Synthes is recruiting for a(n) Investigations Triage Specialist, located in Manila, Philippines.

The Investigations Triage Specialist plays a critical role in ensuring employee concerns and workplace issues are routed efficiently, consistently, and confidentially to the appropriate HR, compliance, ethics, or business stakeholders.

This role serves as an initial point of contact for investigations-related inquiries and case intake activities, ensuring accurate documentation, risk assessment, prioritization, and escalation of cases in accordance with company policies and regulatory requirements.

This is an exciting opportunity to support a global workforce while helping promote a fair, respectful, and compliant workplace culture.

The role offers exposure to a broad range of employee relations and compliance topics and provides opportunities to collaborate with cross-functional partners across HR, Legal, Compliance, and Employee Relations teams.

Key Responsibilities


* Receive, review, and triage employee relations, ethics, compliance, and workplace concerns submitted through established intake channels.



* Conduct initial assessment of cases to determine risk level, urgency, required documentation, and appropriate routing.



* Accurately document allegations, inquiries, and supporting information within case management systems.



* Ensure timely escalation of high-risk, sensitive, or complex matters to designated investigators or business stakeholders.



* Monitor case queues and service-level expectations to support timely resolution and stakeholder responsiveness.



* Maintain strict confidentiality and handle sensitive employee information with professionalism and discretion.



* Communicate with employees, managers, HR partners, and other stakeholders to gather required intake information.



* Identify trends and recurring themes that may require additional review or proactive intervention.

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