Commercial Technical Training Lead – NAM (Entry Level)

Commercial Technical Training lead NAM Entry level- Industrial Automation

Mission

The Commercial Technical Training lead supports the delivery, development, and continuous improvement of Schneider Electric's Industrial Automation training programs.

This role provides technical training solutions to customers, partners, and internal teams while developing expertise in Schneider Electric's EcoStruxure™ platform, Foxboro technologies, and industrial automation systems.

The position combines technical knowledge, customer engagement, training delivery, and business support to help customers achieve operational excellence and digital transformation objectives.

Key Responsibilities

Training Delivery & Customer Learning Support


* Deliver Schneider Electric Industrial Automation and Foxboro technical training programs through instructor-led classroom, virtual, and blended learning formats.


* Support learners before, during, and after training sessions to ensure a positive and effective learning experience.


* Facilitate hands-on labs, demonstrations, and practical training exercises.


* Respond to learner questions and provide technical guidance throughout training activities.


* Prepare training materials, laboratory environments, software configurations, and classroom setups.


* Support training delivery across multiple regions and time zones.


* Collect learner feedback and contribute to continuous improvement initiatives.

Customer & Business Engagement


* Collaborate with customers, sales teams, services teams, and internal stakeholders to identify customer learning needs and training opportunities.


* Assist in preparing customer quotations, proposals, and training-related documentation.


* Support the commercial aspects of the training business through interactions with prospective and existing customers.


* Maintain strong customer relationships by delivering exceptional service and learning solutions.


* Share customer insights and feedback to improve training products, programs, and service offerings.


* Support business growth initiatives while contributing to training revenue objectives.

Learning & Professional Development


* Develop expertise in Schneider Electric's EcoStruxure™ architecture, Industrial Automation solutions, and Foxboro systems.


* Continuously build knowledge of training methodologies, digital learning platforms, and instructional best practices.


* Participate in coaching, mentoring, certification, and professional development programs.


* Stay current with industry trends, emerging technologies, and automation market developments.

Course Development & Continuous Improvement


* Review training materials for technical accuracy, effectiveness, and learner usability.


* Support the development of demonstrations, practical labs, simulations, and learning activities.


* Test and validate new course content and provide recommendations f...