Manager, Payments & Financial Operations

About K12 Coalition K12 Coalition provides products and services that help K-12 schools and teachers achieve transformational learning outcomes.

We tackle many of today's toughest education obstacles, including teacher certification, test preparation, professional learning, curriculum, consulting, and strategic planning.

K12 Coalition came together when educators with deep experience as teachers, school leaders, and high-level district administrators observed a genuine need for something better.

Our divisions include iteach, Passage Preparation, Professional Development Institute, Teaching Channel, Lavinia Group, and Keys to Literacy.

About iteach iteach is a competency-based educator preparation program helping to fill the void the nation faces with the unprecedented teacher shortage.

iteach offers state-approved educator preparation programs in multiple states, enabling recent graduates, career changers, paraprofessionals, substitute teachers, and others to earn their educator licensure through an affordable, flexible, and fully online pathway.

Notably, iteach was the first educator preparation program outside of an institution of higher education to earn accreditation from the Council for Accreditation of Educator Preparation (CAEP).

Employment Type: Full-Time Exempt Salaried Location: This is an in-office role located in Denton, Texas.

The Opportunity The Manager, Payments & Financial Operations leads the Payments team within iteach, a division of K12 Coalition, shaping the processes, team capabilities, and operating standards that support a growing educator preparation program.

You'll strengthen how iteach manages candidate payments, measures performance, and uses financial information to make decisions.

This hands-on role combines financial expertise with people leadership.

You'll develop the skills of Customer Experience Specialists, Payments, while staying directly involved in accounts receivable, reconciliation, recurring billing, and collections.

You'll establish benchmarks and improve processes that reduce declined payments and help enrolled candidates establish and maintain their payment plans.

You'll also strengthen Salesforce payment data and reporting, ensuring iteach has reliable information to manage its payments business and provide inputs for Corporate Finance's budgeting and forecasting work.

What You'll Do Lead & Develop the Payments Team Supervise, coach, and develop team members, building their understanding of payment processes, reconciliation, and accurate account management.

Set performance expectations, balance workloads and deadline coverage, and participate in hiring, onboarding, and performance management.

Establish clear procedures and make day-to-day decisions within company policies and approval limits, explaining decisions and escalating exceptions when needed.

Manage Payments and Candidate Accounts Oversee and directly support payment plan setup, prepayment application, recurring payment runs, and related can...