Robotics Solutions Engineer

At Johnson & Johnson,we believe health is everything.

Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive, andsolutions are personal.Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.Learn more at jnj.com .

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world.

We provide an inclusive work environment where each person is considered as an individual.

At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:
Supply Chain Manufacturing

Job Sub Function:
Robotics Service & Repair

Job Category:
Business Enablement/Support

All Job Posting Locations:
Charlotte, North Carolina, United States

Job Description:

Johnson & Johnson MedTech is currently hiring a Robotic Solutions Engineer (RSE), Field Service, located in Charlotte, North Carolina.

About MedTech

Fueled by innovation at the intersection of biology and technology, we're developing the next generation of smarter, less invasive, more personalized treatments.

Your unique talents will help patients on their journey to wellness.

Learn more at https://www.jnj.com/medtech

Position Summary

Contributes to the Technical Field Service team as an individual contributor supporting robotic medical systems in hospital and manufacturing environments.

Performs system set-up, installation support, maintenance, troubleshooting, repair, movement, upgrades, and de-installation activities with general direction.

Applies foundational field service knowledge and approved procedures to help maintain system availability, service quality, and a positive customer experience.

Job Description

Provides hands-on technical service support for robotic systems and associated equipment.

Completes planned and unplanned service activities in accordance with released procedures, quality-system requirements, and safety standards.

Builds technical proficiency through formal training, field experience, and collaboration with experienced RSEs and cross-functional support teams.

Key Responsibilities:

• Perform system set-up, movement, installation and commissioning support, preventive maintenance, repair, calibration, testing, upgrades, and de-installation activities for robotic medical systems and associated equipment.

• Troubleshoot mechanical, electrical, electro-mechanical, software, firmware, and system-performance issues using approved service documentation, diagnostic tools, system data, and log analysis.

• Respond to scheduled and unscheduled service needs in a timely and professional manner to support system reliability, uptime, and customer satisfaction.

• Complete inspections, field act...