Sales Ops Consultant

Sales Ops Consultant

Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design.

We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service.

We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects.

Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce.

Recruiting ends for this role on December 16, 2026.

Position Summary

As a Sales Ops Consultant, you will be responsible for individually delivering high-quality work products within due timelines.

Need-basis you will be mentoring and/or directing junior team members/liaising with onsite/offshore teams to understand the functional requirements.

Work you'll do:


* Translate Sales Operations requirements into scalable technology solutions supporting:



* Territory and account alignment


* Segmentation and targeting


* Quota and incentive planning


* Sales forecasting


* Pipeline and opportunity management


* Account planning and field productivity


* Commercial performance reporting

Define appropriate human-in-the-loop controls, access controls, auditability, evaluation criteria, and escalation paths for AI-enabled solutions.

Take part in discovery workshops, user story writing, process assessments, design sessions, demonstrations, and user acceptance testing.

Partner with business stakeholders, commercial leaders, IT teams, data scientists, architects, and implementation teams.

Establish solution roadmaps, implementation plans, adoption strategies, and measurable value cases.

Support pre-sales activities, including proposals, solution demonstrations, estimates, and client presentations.

Ensure solutions reflect life sciences-specific requirements related to HCP/HCO data, field force structures, regulatory expectations, data privacy, and commercial compliance.
The team

Our Sales & Service offering drives global customer transformation by designing and implementing innovative sales and service experiences.

We blend strategy, technology, and creativity to solve complex challenges, bringing customer strategies to life and creating new markets.

Required Qualifications


* 2+ years of hands-on experience in Sales Operations, Commercial Operations, CRM, business transformation, or technology implementation.


* 2+ years experience with Salesforce, Veeva CRM, Microsoft Dynamics, Oracle CPQ, Salesforce Revenue Cloud, SAP CPQ, or similar platforms.


* 1+ years experience in pharmaceutical, biotechnology, medical device, diagnostics, or healthcare commercial...