Credit & Collections Analyst (Polanco, CDMX)

What will you do?

As a Credit & Collections Analyst at Schneider Electric's Polanco Hub, you will play a key role within the Finance organization, supporting the company's working capital and cash flow objectives through effective accounts receivable management, credit risk assessment, and collection strategies.

In this role, you will be responsible for managing a portfolio of customer accounts, monitoring payment performance, analyzing credit exposure, and driving collection activities to ensure the timely recovery of outstanding receivables.

You will maintain continuous communication with customers, build strong business relationships, resolve account discrepancies, and make informed decisions to mitigate financial risk while supporting customer satisfaction.

Your day-to-day responsibilities will include account reconciliations, reviewing open invoices and disputes, investigating payment issues, negotiating payment commitments, and implementing collection strategies designed to optimize cash flow and reduce delinquency.

You will also assess customer payment behavior and identify potential credit risks, escalating concerns when appropriate.

As an individual contributor specializing in Credit & Collections, you will collaborate closely with Sales, Customer Service, Billing, Treasury, Project Execution, and the NAM Credit Organization to resolve payment barriers, support business objectives, and ensure compliance with corporate credit policies and internal controls.

Through diligent account management, risk analysis, and cross-functional partnership, you will contribute directly to the organization's financial health by improving collection performance, minimizing credit exposure, and supporting sustainable business growth.

What skills and capabilities will make you successful?

We are looking for:


* Bachelor's degree in Finance, Accounting, Business Administration, Economics, or related field.


* 1 year of experience in Credit, Collections, Accounts Receivable, or Finance.


* Strong English communication skills - MUST (U.S.

& Canadian portfolios).


* Oracle knowledge (especially Accounts Receivable modules).


* Advanced Excel skills - MUST


* Strong negotiation, analytical, and problem-solving skills.


* Ability to manage multiple accounts and priorities simultaneously.


* Solid communication skills and confidence when working with cross-functional teams.


* Interest in working with data and being curious all the time.


* Maintain accurate account records and collection notes.

Ready to bring your analytical skills to a team that values your contribution? Apply today!

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