Warehouse Associate III

Shift: 10:30a-7p M-F with weekend and weekday overtime as needed

Job Summary
This position is responsible for managing the spare-parts order backlog from new orders created, to SAP release, warehouse handoff and shipment follow-up.

The role reviews on-time and past-due demand, establishes and communicates priorities, monitors order progress, and maintains visibility with Customer Service, Supply Chain and Warehouse operations, and other support functions.

The position is accountable for supporting On-Time Delivery (OTD) and Back Order Value (BOV) performance within the assigned spareparts scope (IG&OG), which may include GCR_SHIP_MISC, ship shorts, and standard spare parts.

As a Tech III employee, this position must demonstrate strong SAP and data-analysis capability, take ownership of routine order exceptions, and remain flexible to perform other warehouse activities assigned within the Tech III level or below.

The role is also expected to support structured on-hands training for newly hired or transferred employees after demonstrating qualifications in the applicable process.
Key Responsibilities


* Manage the assigned spare-parts scope as the primary function of the role, including GCR_SHIP_MISC, ship shorts, and standard spare parts, as directed by warehouse leadership.


* Run and review the applicable open-order report to identify total order lines, on-time demand, past-due demand, backlog aging, and orders requiring immediate action - Order Status Report & Symmetry.


* Release clear to ship spare-parts orders accurately and on time in SAP according to established schedules, priorities, and process requirements.


* Validate order information before release, including material number, quantity, requested date, ship-to information, delivery or order status, availability, and any applicable holds or exceptions.


* Monitor CGI and LGI status, shipping progress, open outbound deliveries, symmetry workflows and other applicable system indicators to identify orders at risk of missing the required shipment date.


* Establish and communicate clear daily priorities to warehouse kitting and shipping teams, including past-due orders, customer-critical demand, ship shorts, and other leadership-designated priorities.


* Maintain close communication with Customer Service to understand customer requirements, priority changes, expedite requests, and order constraints; communicate realistic status and required support.


* Coordinate with warehouse, planning, fabrication, production and other support functions to resolve material availability, order, delivery, documentation, or shipment issues.


* Investigate routine order exceptions using SAP, open-order reports, warehouse status, and available transaction history before escalating.


* Escalate material shortages, blocked orders, incorrect data (storage location accuracy 5000 vs 5001, Correct consumption from 2000, 2005, 2006, and 2007 to prevent ZMFC errors, Shippi...